加拿大华人论坛 美国求职招聘IT Helpdesk (招聘)会中文
在加拿大
Requirements: · Language: Candidate must speak both English and Chinese · Strong understanding of Mac Win · Decent Knowledge of G Suite · Good understanding of Network LAN and WAN Activities:based on the mentioned scope, activities include, but are not limitedto: · Communicate effectively on IT specific issues · Perform system testing in a development environment · Identify and communicate possible IT process improvements · Escalate issues where necessary to relevant local or global departments · Review technical documentation providing input where necessary · Execute System related Installation/Operational Qualification and Validation · Work individually or within a team to support and deliver project requirements · Configure production line devices for Local and corporate networks and Database connections · Capture and take ownership of issues in the Jira IT ticketing system where necessary, following through to resolution · Perform machine imaging and Microsoft OS deployment · Provide and document System User Access via Active Directory · Manage IT Software backup inventory · Provide support to IT colleagues on occasion when required for other IT related issues · Communicate global system maintenance updates to production stakeholders and advise on necessary downtime · Assess Production Level Data prior to deployment · Support Microsoft Office Suite tel:6266737487 email:[email protected]
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