加拿大进出口外贸求助,接下来我该怎么办?



加拿大外贸

我的一个西班牙的客户,联系有几个月了,也算是相信我了吧,上周买了样品,这周又要买LED灯条。我之前告诉他了我们公司灯条可能没有另外一家brother company的做的好,然后我推荐他用另外一家的。但是我叫他自己决定,客户没有决定,回复说rely on me,一直催着我做PI。 昨天我做了PI过去(以我现在的公司的抬头),叫他西联会汇款(之前是TT)。今天他给我了如下的回复:

Hi Andy:
I´sorry because i haven´t answer your e-mails sooner. It´s been a busy
day, Tomorow morning, early in the mornin I´driving to Madrid for the day,
to be back in the night. (Flights are full these days and it safer to
drive 400km to Madrid and back.Good motorway).
I have an unfinish long e-mail I was writing for you; but unfortunately I
left it in the office when leaving in a hurry with visitors. I´send it to
you when I come back from Madrid.
In the meantime only two things I´d like to comment to you:

1.- The power supply are too expensive, and suppose very heavy as well. We
have that in the office, difficult to sale and we bought it cheaper. We
don´t need IP67.

2.- We only can pay to the manufacturer issuing the invoice.

3.- We need a warranty issued by the manufacturer. You must consider that
we´re trying to stablish a base on which to star working at a larger
volume. It is not important the value of a trial order, but it is the
system. For anything we buy we require a 2 years warranty and we want to
know the risks the warranty is covering and how it will work out. You must
understand that we can´t accept the responsability of possible faulty
lights we haven´t manufactured.

4.- We are interested in the AR111, but in my opinion the prices you gave
to us are too high. We rather prefer bridgelux by instance to get a better
price.
Last week we receive some PAR30, 7*2W Bridgelux, very good and well finish
at the price of 19US$.
I tell you all that in the most friendly way Andy. Now I have no much
time, but this afternoon I learned I had to go to Madrid, so I decided to
drop you a few letters to advance my opinion to you. Pls let me know your
ideas. Take your time before taking desitions, I believe we have plenty of
time to organise things in the best way. Don´t do anything before I
contact you again.
Best regards Andy. Be sure I´m with you, but things must be done in the
right way to avoid problems.

谁帮帮我,看接下来我该怎么办。

评论
“we want to know the risks the warranty is covering and how it will work out. ”  每次我看到这句话的时候,头也很疼。
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