加拿大进出口外贸和tradekey 客服的聊天



加拿大外贸

david 说:
hi
[email protected]  说:
Hello  David
good afternoon
david 说:
yes u too
what time is it there?
[email protected] 说:
10 am
david 说:
i just have lunch and came back
[email protected]  说:
good
david 说:
how long have you to work every day? when do u get off work?
we have about 3 hours for equation of time
[email protected] 说:
10 hours per day
david 说:
do you have agencies in china?
[email protected] 说:
well Tradeeky is an international  company  , our head office is in  SAUDI ARABIA , operational  and sales head office is in  Pakistan  ,   
we  dont have  agencies in china ...
  but we have agents  , who work on  commission bases
    agents play a role of 3rd party , get money from you and forward to  us , and we upgrade your account ...
  dealing directly with head office is always better option .........  that is why our Chinese members prefere to deal with  directly with  head office ....
david 说:
dose there have a discount to directly conactwith you head office compared with the agents in china? or they are the same price?
[email protected]  说:
not same price  David ,  agent can not  give you better price  as compare to head office ...
agents can not give you   services what head office  provide you
  and agent can not give you   customer care services , after sales services  ,  Discount  ,  benefits and advantages what  Head office  can !!!
and David  I have  few good news for you ...
david 说:
ok pls
[email protected]  说:
Tradekey is  going to launch  BRAND NEW ONLINE CHATTING SOFTWARE ...
   you can talk to your all  targeted buyers  directly on internet , and you can view their contact in trade mate directly ...  
  second ,  Tradekey is offering  HUGE DISCOUNT OFFER  in our   CGM  
with upto highest ever   TRUSTPOINTS   
   with all additional services  like    SEO ,SEM , DRM ,  e consultancy , telemarketing , no video  company video advertisment   
with    -   TOP ranking   - top keywords   -   AD BANNERS   -   and visibilities  on website
you can avail all these benefits  in favor of your company .....  
david 说:
and youwill launch a telecom software? what is it?like msn ,qq?
a communacation software?
[email protected]  说:
yes exactly
and it will be called   TRADEMATE  
david 说:
like trademanager of alibaba?
[email protected] 说:
not like Ali baba ...
in Ali baba  most of time only buyers can contact you ,  tradekey will give you opportunity  you also to  find your  all internet buyers   proactively
its very  new and systamatic  software and going to be launched very soon
  and its only for GOLDKEY MEMBERS    but    CORPORATE GOLDKEY MEMBERS   are prefered
david 说:
how many account nummber i can get for trademate?we have six trade salesman in our department
[email protected]  说:
  7 to  8   sales agents can use it ..
and all of these   can also  use  gold account  .......If you give them  user name and  password
david 说:
can they use it at the same time?
[email protected]  说:
YES
david 说:
this is only for GK?
[email protected]  说:
OBVIOUSLY
david 说:
DRM, SEM,what is it?
search engine managerment?
hehe
[email protected]  说:
dedicated relationship manager , I have explained  it yesterday
  and sem means   =  SEARCH ENGINE MARKETING  
david 说:
o,i forgot
[email protected] 说:
  basically  this team tries to find  and  explore new  market  for your  CGM  all times , to give them new business and  help them  to expand  in all those areas where they are not working
david 说:
how many DRM i can have as GK?
[email protected]  说:
DRM is a team who dedicatedly  and proactively for  GK members , its not product  that how many sell offer you will get
its   a TEAM  who  work only for you !!!
david 说:
i know it is not a product
i thought itis my client manager
[email protected]  说:
yes it is  ..
  in this team , they work dedicatedly for  their assigned members
  in this team ,   your account manager who is responsible to provide you inquiries  also included
david 说:
if i have some difficult problems i can't handle, so i can ask him for help
[email protected] 说:
yes
your one email will be good enough  to solve it ..
to resolve your   any issues there  are several ways .....
david 说:
but u are in pakistan, that is the problem
[email protected]  说:
  me =   any time , you can  ask to me
  customercare =    just one email
  DRM =  automatically they will find where you are lacking  
  we are in  operation head office of Tradekey , we deal more then  220  coutnries ,  providing  services to all over the world
  and our customer's issues  solved  QUICKLY
    because if we dont solve your matter , you would not be satisified , and that what  we dont want   !!!
david 说:
you said that you can put vidio advertisement on no video, do you know that this website was force-out in china,like facebook. dose that have utility ?
[email protected]  说:
its banned in china  , but not for the rest of world ....  when your buyers will see your advertisment  ..  interested  clients will contact you ....
they will have perception that you  are  big one  and reliable  company  and they will be very interested  to  deal with you
david 说:
we can't put adevertisments on youtubu,
you mean that it is your work ,right?
we can't login the website
[email protected] 说:
its our work ...  we will  manage and design  
you dont need to do it
and its only for  CGM   EVEN  not for GK Members
our   IT and ADVERTISING    teams work on   your profile and  create an   advertisment video   to promot your  company and products
  its very very expensive  and  Tradekey only provides  this service to    CGM
david 说:
I SEE how many packings for GK?
and the price is different for different packings
[email protected] 说:
yes
as I said  Tradekey is offering different packages in  GOLDKEY
    basic goldkey ,  goldkey starter  ,  CORPORATE gk    , GK plus
different  prices with different services
our top and BEST  PREMIUM MEMBERSHIP  is   CGM
our GK  membership starts from US $  3000  to  US $   30,000
CGM  starts from US $ 10,000  to 30,000
its totally upto  our  Member what  he wants ,  if he wants to be  Market Leader ,  Excellent  result and effect and Higher   return on investment ...........   CGM is   only choice in this earth !
david 说:
CGM the price is so high!
[email protected]  说:
yes .......... byt return is very very  FAST  .....
CGM  gets every thing  from tradekey and improve , expand business  5000 times to any other membership
david 说:
GK MEMMBERSHIP can't be usd 30,000 ,it is impossible
[email protected] 说:
why do you think that ?
david 说:
dose CGM belong to GK?
I heard that there are 3 pakages of GK
[email protected]  说:
5  packages
david 说:
3000,4000,5000
[email protected]  说:
  3000 to  5000  belongs to  GK membership
david 说:
usd
[email protected]  说:
CGM starts from USD 10000
David ,  what  budget you have if you want   maximum revenue  from Tradekey ?
  your answere is very  important  ...  please give me  an appropriate answere with logic
david 说:
<usd5000
[email protected]  说:
in this package you can get GK membership with other benefits  ,  but David ....
  think what  differences you will get as compare to other  GK members of your industry
what different thing you will have  as compare to other competitors ...
what  priorities you will have as compare to other   LED suppliers ?
    your budget is very much ok for GK membership and  for getting high benefits ....  but
if you are talking about to be    MARKET LEADER .... GIANT  in Industry ........  superior to all ..
you have to take bold decisions ..............  you have to  make  best decision in favor of your company
you have  checked  Ali baba , invested huge money for nothing ,     but here in Tradekey ,  
scenario is very  different ....
    and as your   KEY  Account Manager and   SERVICE  advisor , I  strongly suggest you to make Perfect and Bold decision !
we dont offer  CGM  for every member or any one ... its only for  few members in very few industries
becuase in this case ,  Tradekey responsiblities to  facilitate this member is  BIGGER  then all ...
becuae  that  CGM member invested  alot  to get  max  result ,  so its tradekey  responsibility to provide  GREATER RESULT ....   
your company , industry   absolutely FITS in this  criteria ...
we see that you have  great potential to  be  MARKET LEADER  in this field !!!!
david 说:
how did you find the great potential of our company, you don't acqutaince us
i find that you are overstating someway

[email protected]  刚给您发送了一个闪屏振动。

[email protected]  说:
well , first of all  , I dont need for doing it ...
  if I start  overstating or exhaggrating  .......it means I am  praising my product ..
what  absolutely no need  to do !!1
now let me clear you that why I   have given that statements ...
I have  checked your web site , Profile and Products ...
I have also  viewed  same things from your competitor ...
  2 , 4  TOP GK memebrs   and one CGM member  ...
  I  found so many things  ...   
if you think that you are  not big corporate ...   ok ,  dont be over smart  but  you should not be less confident  any time ...
your buyer , your client doesn't know how much potential or worth you have

评论
main thing for them is your   dealing ... your credibility and  your    promises ...
your client  only needs   from you   reliablity  , quality and durability   and you  can sustain  all time ,   fullfil their needs and demands  ...   

in better price  
  what screen shot I  had given you last day , one of GK member , he has already  taken more then  500 inquiries in very short moment .........  
what  this company  has ?    not  very good web site , not very good profile ... then why he is getting inquireis or result ?
why buyers are trusting on him ???
david 说:
yes why?
[email protected] (电子邮件地址未验证) 说:
   right now Mr David , you   are not in that position to check  potential and growh  of your industry what I can see !!!
  because you  have not gone through yet from   INTERNATIONAL EXPOSURE !!! ...  huge buyers traffic and  quality leads  ...
but once you  come in this loop , you will know  all better then any one !
the only thing is that  you have to take  BOLD  and perfect  step ....
david 说:
恩我再考虑一下
[email protected] (电子邮件地址未验证) 说:
?
david 说:
i will think over for that
[email protected] (电子邮件地址未验证) 说:
sure  ....
you have time to think
but dont sit idle ,  try to find out  facts and figures  as well and do market research  too !
if you need to know any thing , feel free to contact me   .
any time !

评论
david 说:
i herad that tradekey now join as a GK,there will be a 50% discount,and someone told me that he only spent about 10,000RMB, IS that true? yesterday you told me that the lowest price is usd3000
[email protected] (电子邮件地址未验证) 说:
Hello David
david 说:
hi
[email protected] (电子邮件地址未验证) 说:
well  ...   Tradekey is offering huge  50 % discount  offer
that is why you are getting GK  only in US $ 3000   , which is last one
  official price is US $ 6000  for  this  basic GK membership
  and   the guy who is saying  he spent 10000  RMB ,  obviously he is lying ....    can never possible
david 说:
a agent in our country told me that tradekey is not suitfor led ,because it is so firce commpetion,and she advesie me to use another b2b named sulekhab2b, but i havenot heard for that
[email protected] (电子邮件地址未验证) 说:
hahaha ....
  you have answere in your question ...
just ask her only to prove  it
david 说:
you know,she is the agent for tradekey ,i can't understand for that?
[email protected] (电子邮件地址未验证) 说:
in always big Market  there must be competition ....
david 说:
she is a agent for 3 b2b platforms
[email protected] (电子邮件地址未验证) 说:
  David , yesterday I have cleard you that  ....  agents  only work on commission bases ...   they  only need commission ....  
when you will have no business ,   agent   will be saying to you that its not  her problem , its  company's fault or b2b ...
agent   will be obfuscating  ....
you are  Sales Manager , you have been in this business for years ... you should know these all things ...
  an agent who  is working for  3 b2b companies ,  obviously she will be prasing   for that b2b where   she is getting  more  Commission ...
  agents only needs  commission and money ....... that is why   our  Members dont  follow them  , they deal directly with  Head office  
david 说:
and you are the sales department for tradekey, she told me that you are stealing the bussiness from theirs and asled me not to trust you
[email protected] (电子邮件地址未验证) 说:
  because   Head  office is not only responsible for  your growth but also after sales servies and facilitation
  well .........  again     I will say to you  to ask prove this  one again ...
let me  explain you again  this ....
david 说:
ok pls
[email protected] (电子邮件地址未验证) 说:
we are directly from Head office  , we are here to  faciliate  our all members from all over the world ,    if our Members  pay to agents , we dont have any issues  ,   because we upgrade  our Members   ....  
agents pay  to us  ... they only play role of   3rd party
now  ask to her ...
how  can Head office  steal your business ?   some time you are  saying tradekey is not  better  ,  now you are saying  head office is stealing  their business .... 2  different    statements ...
  I can only laugh .........   what about you   ?
second ,   ask  her to prove that  Sulekha is better then  Tradekey in LED ....
david 说:
she told me that if i have payed you the money ,you will disappear quckily and be never back,that is a great risk for me to deal with you
[email protected] (电子邮件地址未验证) 说:
   prove with stats  ,  Google rating    and with other  figures ...
hahaha ,   David ask her  that  you are  not paying to  Yousuf's account   , you are  Paying to  Tradekey official bank account .....
if I  get money from you  and then disappear , what about  whole Tradekey head office ?  what about customer care dept  ? what about  Tradekey Loyality dept ? what about your   DRM  services ?  your only one email can solve your all issues and  MATTER  ...  this is   most  strongest part of  Tradekey  ...
david 说:
she told me that you are only a sales department in pakistan, not the head office
[email protected] (电子邮件地址未验证) 说:
hahaha
ask her then where is  Tradekey sales and operation head office ?
second major thing ......... she is saying that   Tradekey is not better for you ,    sulekha  is better ...  

now topic is over  .....   Mr David just think  about that  an agent who is  selling  3 b2b services ,   
how can she  know about Tradekey  quality services ..?
when you will upgrade  sulekha  what she wants  , you will get nothing  you do know ....   even  I know very well about this small  Indian b2b ...   
david 说:
it is an india b2b?
[email protected] (电子邮件地址未验证) 说:
when you will upgrade tradekey  from her , how can she facilitate you ... even she does not know where is head office
david 说:
i thought it is america
[email protected] (电子邮件地址未验证) 说:
   funny situation
  sulekha is an Indian b2b  and only  for Indian  customers ....
  there is no  any    traffic  from America or Europe  etc ....
they  dont come on  google  rank , even in   second , third page
I am  surprised  you are wasting your time  in this  CRAP !!!!!
david 说:
and she told me the mainly customers are from USA
[email protected] (电子邮件地址未验证) 说:
hahaha , ask her to prove it ...
never go for words , ask to prove as if I  did !!!
I have always explained you that  never go  for words ,  facts are important
  you have already made mistakes in past when you got  Ali baba gold membership
sulekha is cheaper  , but   worst in   servies ...  even   worst then any Chinese b2b
Ali baba is much better then   Sulekha
david 说:
I SEE
[email protected] (电子邮件地址未验证) 说:
  bottom line is that ,    a serious business personnal never  wants to talk to any agent
  our Chinese  customers   avoid  talking with agents ...

agents are given rights  to access only those  suppliers who can not   access  head office
but they  misguide  our members some times ...
as if right now you  have  been made little confused in some way
david 说:
and your chatting software you have put foward about six months ago? and havn't bring out now?
[email protected] (电子邮件地址未验证) 说:
not 6 Months ,  campaign  was started  3 Months ago ...
but  becuase of few technical issues  , its being delayed ...
but very soon its going to be launched
you can say , within  next   45 to  60 days it will be launched full fledgged !!!!
and  if its not , I  would  not have said to you that Tradekey is going to launch it ....
I have told you  behalf of Tradekey , it means it will be launched ...
there is no  presence of  lies  in Tradekey .........we work  with solid bases and  facts
chatting software would be an additiona benefit  ,  to get  buyers  quickly and to faciliate our members  more ...  obviously we have to   do it for you People
david 说:
if i pay you the monry ,then i willget an account nommber, the rest of work should be ourself? and we don't quite familiar with that platform ,
[email protected] (电子邮件地址未验证) 说:
you have had  experience of Ali baba  , product  posting is  same ,  profile updating is same .......  no difference
david 说:
there willbe many details
[email protected] (电子邮件地址未验证) 说:
and the rest of work will be done by  concern dept of tradekey
like  optimizing ,   sem   and others  etc ...its not your headach
  you only have to post your products ,  put  good keywords   ...
david 说:
for the method of use it is very easy , but to make it perfect is so difficult
[email protected] (电子邮件地址未验证) 说:
DRM  will guide you to  chose  hot and top keywords ,  you will be facilitated by   SBU  in case of  submitting  top keywords
   you have to use your method  ,  to make it perfect its not your problem
its  your DRM and SBU  workds
works
david 说:
where is the headoffice of sulekhab2b?
[email protected] (电子邮件地址未验证) 说:
go to their web site and check yourself ...
  Mumbai India
david 说:
i don't know which of you is right
she said it is in USA
[email protected] (电子邮件地址未验证) 说:
wait
david 说:
Texas state
[email protected] (电子邮件地址未验证) 说:
Mumbai

Unit no 201-205 Gemstar Commercial Complex,
Ramachandra Lane,
Kanchpada,
Malad West,
Mumbai - 400 064.
Phone: +91-9867156565  
see it
and in USA , they dont have any office  , they have  only one agent  ....  
not   operation office , not server  ...
david 说:
yes?
iam confused
[email protected] (电子邮件地址未验证) 说:
every thing is in front of you ... why  you are confused ?    dont follow any one .. check your self all the facts
   go to their web site , check their head office .......  if there head office  is in  USA  , why dont they have  traffic from USA  ,   why  sulekha is coming  on GOOGLE or Yahoo etc ????
     first make your mind clear , make a  clear  strategy   with vision
what you want ?   
david 说:
ok
tell me what is your name?
[email protected] (电子邮件地址未验证) 说:
first decide   tradekey or any thing  ... then decide    head office or  agent ..   then decide  BEST PACKAGE
  my name is Yousuf
and I am  SENIOR BUSINESS CONSULTANT  
david 说:
hmm,i will investigate then make a decision
[email protected] (电子邮件地址未验证) 说:
sure
and if you need to know any thing , feel free to ask
david 输入:


您停止了 正在共享照片

david 说:
can you see the picture?

您停止了 正在共享照片

评论
[email protected] (电子邮件地址未验证) 说:
yes  
in Chinese .. what is this ?
david 说:
it means
she said:
the pakistansales have been condemed many times by we clients because of deceit
we all kow that in our company
[email protected] (电子邮件地址未验证) 说:
  because of  deciet ?  what is this >?
you mean decieve ?
david 说:
deception  
[email protected] (电子邮件地址未验证) 说:
hahha , and who   condemned  ?
david 说:
she asked me to serf the internet using the baidu ,
[email protected] (电子邮件地址未验证) 说:
  why ?
david 说:
then i will see many negative news
but i haven'it found yet
[email protected] (电子邮件地址未验证) 说:
Mr David ,    can I ask you  one question >
?
david 说:
ok
[email protected] (电子邮件地址未验证) 说:
what really you want ?  why you are wasting  your potential time with her ?  
still you have not got what really she wants  from you ?   
some time she  uses bad  words for tradekey some time , head office   ..
why you are wasting  your potential time on her ????   
david 说:
we have to investagate carefully, we don't know who of you are right ,and we don't want to lose money anymore
many b2b sales person went to our company before
[email protected] (电子邮件地址未验证) 说:
I have already said to you that you have full rights to investigate ... you should  research  properly , and investigate  accuraately
but   your path  should be  correct and right
   what  that perticuler agent is misguding you ...     I dont know why  you are listening to her   with no reason
she is  saying you will find bad words or comments , but  could not prove  it , you could not find it then why you are listening   to her ??
ask  her to prove it otherwise   dont   suck your mind !!!
this is  a simple answere
  did I ask you to pay me  right now or upgrade your account quickly ?????
no !!! because I know  making payment is not an issue ,   for us making you satisfied is more important
david 说:
not yet
you are right
[email protected] (电子邮件地址未验证) 说:
  I have already cleared you that  , payment  or upgrading account is not matter , what  is important for us , its that  we want  to see you    OUR  VERY  MUCH SATISFIED   MEMBER
david 说:
yeah
[email protected] (电子邮件地址未验证) 说:
because  we can get payment one time ,   not second time ... we cheat you one time  but not for second time
   and  Tradekey   looks  you as our life time business parnter
   we are not like Ali baba or sulekha etc ... to ask you upgrade  and pay money  , but after that  leave you in lurch ........
   company who looks after their clients ,   want to see them as life time business parnter  not    one  Year member
david 说:
alibaba is not like that ,they have good aftersale sevice
[email protected] (电子邮件地址未验证) 说:
you are right ...

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楼主好强啊!
期待继续……

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我感觉这个客服有点能吹,弄得我不太敢相信他了,不知道你们觉得怎么样。
我们现在考虑用什么平台好?

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呵呵~tradekey是美国,我想美国的流量会占大部分吧

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不是美国的,总部在沙特,销售部门在巴基斯坦

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路过。。。。。。。。。。。。。

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这位仁兄聊性好高啊,小生佩服啊

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学习了      呵呵

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哈哈,最近着实闲的无聊,公司没平台,没办法...

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好牛。。。。。。。。。。。。。。。。。。。。。。

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巴基斯坦的前两天给我打电话了,直接找我,因为我注册的,英语说得还不错,那小子,
学习了,谢谢啊,缘分呐

评论
您可真能聊,聊了这么多,佩服啊
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