加拿大外贸
事情是这样的,我们之前都是藉由一家国外三角贸易商做生意
一直以来都很稳定的下订单,5.6年吧
直到去年一整年没订单 其中问了也只说价格太竞争~~
后面没消息了..
直到我随着线索找到源头客户!!是另一个国外的wholesale,!!!
之后我找到客户官网上发的Catalog, 寄上managing director跟operation manager说明情况
隔天
回我的是他们的采购!!
内容如下
I have been looking after the procurement over the past 6 years or so, and we had purchased these from a company in other countries, who obviously wasn`t manufacturing them, and was purchasing them from you.
"This model of product was a very good product for us, but long lead times & pricing pressure forced us to find a way to decrease our costs.
What we ended up doing was to switch to another manufacturer.(which was slightly different to the mould you have) at a reduced price.
I am happy to contact you directly in future for purchasing, but we will need to sell off some of our old stock before we place new orders.
Maybe in a month or 2 I will be in touch to discuss pricing an production.
Can you send me a catalogue on the other items you produce, as we sell a wide range of these items also.
后面我跟他要了地址跟报价了他一直跟我们买的产品,
他说了地址 跟 Thx for the pricing and email. I will stay in touch.
在寄出catalog后,
距离这封信之后已经一个月又一两天了!!
问题:
请问我该追踪了吗?该怎么发email询问比较好?
这客户我们追回的机会大吗?
谢谢各位
-------------------
3.2號
今天我寄出EMAIL
Hello Sam,
How are you doing?
It has been a month since our last contact.
How’s the status of old stock selling for xxx models?
Any news from your side will be greatly appreciated.
在我寄了兩小時後,
對方回復:
Hi Roger,
When the xxx products come up for re-order(xxx是我們的產品), the purchase order will be sent to you, it is set up in our system for this.
We just had a large order arrive not long before you contacted us directly, so we have to burn off some stock before placing new orders.
--------------------
3/24
我在今天早上八点发了一封信给对方 祝他复活节假日愉快。。顺便问产品如何了。。
对方大概九点多回
详细如下。。
Dear Sam,
First, Wishing you a Good Friday & Happy Easter! I hope you enjoy the upcoming long weekend.
As for our products,
We checked Catalogue again, it didn’t indicate that our products with x function.
For your information, the products you purchased from us are all with that features. But we can also do the products with x funtion and the price will be reduced to USD 20.5/pc CIF Sydney.
Please tell us if anything keeps unchanged so we could have production in same condition at once.
--------
对方回的
Thanks Roger, we are trying to special out some of our products styles to reduce our stock holdings.
Only then, can we place new orders.
Let`s stay in touch, and I can keep you updated.
----
我立刻回了
Dear Sam,
Thanks for your kind email. Please do contact us at any time, we would love to hear your feedback or solve any questions.
Your updated would be really appreciated. Thank you.
------
4/8号 注意到对方网站上还真的出现我们这类产品的促销。。看来这点他是没骗我
大家一起跟进参考看看~
[ 本帖最后由 rogersaun3 于 2016-4-8 15:09 编辑 ]
评论
定期发更新报价单和新产品保持联系，客人也是想先清清库存，有戏
评论
清清庫存說不定只是說說而已
评论
做外贸永远保持平常心啊，努力把握机会但也不要抱太多希望
评论
1个月了，你还不问候一下。。。跟！就随意说说你们现在有没新品或价格有没有更新，然后最后BTW一句，库存销售情况如何了
评论
因為對方說"Maybe 1 month or 2" 我想說一個月左右再問....不然對方會覺得煩吧
评论
礼节性的问候，顺便问一下客户的销售情况，成功的几率很大啊
评论
銷售情況會不會很敏感阿
评论
定期发更新报价单和新产品，跟进。
评论
新產品...其實我司產業~~產品久久才會更新一次
评论
明天會發個信問一下..好緊張~
评论
一周或半个月礼节性的问一下没什么事
评论
死也要知道是怎么死的
评论
其实这个很正常，老外跟你说了要一两个月清理库存，那么你一个月后开始联系就行了。
可以从以下几方面：
1）因为你们谈单和做货，运输的原因，货物到达客户那边应该也是几个月之后，所以你现在完全可以报价了，然后建议客户尽快下单；
2）在这个期间，同类的新产品也可以推荐，然后免费提供样品（运费客户付）给客户去测试市场是否喜欢
3）可以顺带问问客户的库存清的怎么样了
评论
谢谢楼上几位。。。
希望这个客人可以追回来
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