加拿大外贸
有个客户向我要样品，和其他人常遇到的情况一样，我们的谈判卡在了快递费用上，客户坚持要我们提供免费的样品，并且支付快递费用，公司规定只能样品免费，但要接受到付，客户不同意，我甚至已经退让到说快递费暂时由客户出，费用以后在订单里返还给客户的地步了，最后，客户是这样回复的：Dear Weson,
Thanks for your mail and pls read as below and make your decision urgent and note we do not ask for free charge sample ok.
1.Our company,key customers and major client distributors have made it their policy not to take risk by investing their capital money for any order without first seeing the physical samples product,to avoid the mistake which occored in the past when we imported semilar product with the believe that what we ordered will be shiped to us but unfortunately we received a product of poor quality finishing which made us to loose a very huge amount of money and eventually vowed never to allow such to repeat itself again as we have gained the knowledge of its sad experience.
2.As regards to sample C&F charge: Please note specifically,the simple truth is that we do not operate courier account yet but hope to start such in the nearby future as we progress in business,but the only alternative means of settling sample charge is that,we do advise/encourage our foreign supplier clients to credit/debit the total amount of cost and freight of sample charge into our main order invoice value which shall later be effected at once during our main order payment transfer by T/T in advance before production commences.
3.Finally,we are looking for the serious and reliable capable company who will not see sample C&F as a barrier towards the sucessfulness of this business relationship between you and us and also who will not find it dificult in dispatching their company's free trade samples for quality inspection prior to order confirmation,as we are very optimistic and realistic that our key customers are ever ready to do whatever we implies them to do only when we might have confirmed your product sample quality physically.
Importantlylease do not reply,if after reading pre-information message and do not wish to comply,as we may not have the time to waste in bargaining over sample cost & freight issue.We are genuine and serious importers.
Thanks for your kind understanding and coperation.
Mr.Alex Collins.
之所以我犹豫不决的另一个重要原因是：和客户的交流中，还经常有第三者插入，我查了下，Alex的邮箱是美国的，中途又有另外一个喀麦隆的客人来问，邮箱地址竟然出现了三个！像这样的邮件我该回吗,怎么回？
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别理他们
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我也很经常有客户同一个客户用了N久邮箱。。。这怎么解释啊？
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我是打算不回复了，写这么长，看的我头大。。。
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如果是一个客户在同一国家用N 个邮箱，这可以理解，关键是刚开始的那个人邮箱是美国的（我发开发信的时候留意到的），后来跟我聊的又是一个喀麦隆国家的人，事有蹊跷啊
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像是要免费样品的。自己不看就到GOOGLE里翻译，不是很准确，也能知道个大概
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我昨天也收到一模一样的邮件内容，我觉得是骗人的。
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一般这种程式化的邮件，你又不熟人家，都可以忽视，真正做生意的，表达很简单的
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我也遇上一个印度阿三，我们已经提供免费样品，阿三又要求我们支付运费。奶奶的，虽然不是骗子，但运费一共才60美元，考虑了三天了还没打过来。所以说不能在样品运费上让步，如果连运费都舍不得出的话，也很难成交。样品费恰恰能考验客户的诚意。
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看着头大....
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不付快递费的一律叫他们去屎。。。这种就是来骗样品的，除了合作多年的老客户之外。
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回啊，为什么不回。
明白告诉他：免费给你样品，已经很看得起他了，还想免费国际快递，那是做梦。
业务员，该委婉妥协的时候是要委婉妥协，但基本的底线还是要有的。
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