加拿大华人论坛 加拿大百科工作机会: Customer Support Analyst----IT

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工作机会: ITCustomer Support AnalystCompany:J.D. Irving, Limited - IT DivisionLocation:Saint John, NBPosted:August 28, 2006Application Deadline:September 30, 2006“Contribute to the success of a world class IT organization”J. D. Irving Limited, IT Division serves the challenging and diverse Information Technology needs of the J.D. Irving group of companies involved in industries as varied as forestry, food processing, transportation, manufacturing, retail and distribution. Our mission is to “Empower the Organization with Information on Demand”. We offer our people the opportunity to engage in innovative projects delivering business value in a fast-paced environment. In addition to this we offer challenging and rewarding career paths within our organization and access to excellent training and development opportunities. We are committed to helping people learn and grow with the organization. We are currently seeking applicants for the following position located in Saint John, New Brunswick:​Customer Support Analyst (Customer Service Center)​The Customer Service Desk acts as the initial point of contact and resolution for a broad range of internal IT issues within the J.D. Irving Limited group of companies. The Customer Support Analyst is responsible for problem determination, call logging, issue resolution, and escalation in order to ensure maximum customer satisfaction. The position will appeal to an IT professional with 1-2 years of technical experience coupled with a university degree or two year college diploma in an Information Technology discipline.Resumes should include specific demonstration of the following skills:• Customer support in a technical service desk environment• Familiarity with a variety of platforms including Wintel, AS/400 and Unix• Familiarity with Microsoft Office, Exchange, and other office applications• Ability to analyze, troubleshoot, and escalate technical issues through to resolutionhttp://www.jdirving.com/Index.asp?Site_Id=1&Page_Id=1151

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Senior Programmer Analyst (Enterprise Application Integration)Senior Programmer Analyst (Enterprise Application Integration) Company:J.D. Irving, LimitedLocation:Saint John, NBPosted:August 29, 2006Application Deadline:September 30, 2006Responsibilities:Contribute to the success of a world class IT organization”J. D. Irving Limited, IT Division serves the challenging and diverse Information Technology needs of the J.D. Irving group of companies involved in industries as varied as forestry, food processing, transportation, manufacturing, retail and distribution. Our mission is to Empower the Organization with Information on Demand”. We offer our people the opportunity to engage in innovative projects delivering business value in a fast-paced environment. In addition to this we offer challenging and rewarding career paths within our organization and access to excellent training and development opportunities. We are committed to helping people learn and grow with the organization.The Senior Programmer Analyst (EAI) is responsible for carrying out the organization’s enterprise application integration (EAI) strategy. Aspects of this will include working with both internal partners and businesses to determine customer requirements around EAI, generation of technical specifications, development of code, development and processing of test scenarios, and acting as a coach/mentor to guide other group members in EAI best practices.Education Requirements Knowledge & Skills:This position will appeal to an integration professional with 8-10 years of experience. This experience will be coupled with a university degree preferably in Computer Science or a related discipline. Candidates should be prepared to demonstrate a minimum of 4 years EAI experience, expertise in MS-SQL or an equivalent enterprise level database, and significant ERP interface development experience.http://www.jdirving.com/Index.asp?Site_Id=1&Page_Id=1340

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Programmer/Programmer Analyst (. Net)Programmer/Programmer Analyst (. Net) Company:J.D. Irving, Limited - IT DivisionLocation:Saint John, NBPosted:August 29, 2006Application Deadline:September 30, 2006Responsibilities:Contribute to the success of a world class IT organization”J. D. Irving Limited, IT Division serves the challenging and diverse Information Technology needs of the J.D. Irving group of companies involved in industries as varied as forestry, food processing, transportation, manufacturing, retail and distribution. Our mission is to Empower the Organization with Information on Demand”. We offer our people the opportunity to engage in innovative projects delivering business value in a diverse environment. In addition to this we offer challenging and rewarding career paths within our organization and access to excellent training and development opportunities. We are committed to helping people learn and grow with the organization.The Programmer will be responsible for all aspects of code creation in an object oriented (.net) environment.Working with customers to produce detailed analyses, design and quotes for software solutions to small and large projects.Creating complex code using solid OOP techniquesWorking alone or with others to debug and resolve programming problems.Playing lead role in the project management of various development projectsAssisting in the definition of business and system requirementsStrong written and spoken English communication skillsWorking both independently and in a team-based environmentEducation Requirements ? Knowledge & Skills:This position will appeal to a recent graduate of Computer Science or a related discipline with two years of related experience in developing enterprise applications.Programming Language expertise (.net preferred)Strong technical background including database and infrastructureSolid technical problem solving and troubleshooting skillsA broad interest in technical challengeshttp://www.jdirving.com/Index.asp?Site_Id=1&Page_Id=1341

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好东东，顶一个！

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