加拿大外贸
每次收到询盘之后都要花费一定的时间来研究这封询盘,分析tradekey采购商的采购意图、实力和他们的特殊需求等等。比如tradekey采购商来源的国家、采购商的网址、主营产品、采购商类型(终端使用者、中间商等),针对不同的采购商要做不同针对性的回复;询盘案例:
Dear Sir,
We are one of importers of material handling products during last 20 years in Korea. We are importing pallet trucks, table lifts, containers and others now.
We are much interested in wire mesh containers at following specification.
Wire Mesh Container1000x800x750mm at 5.7mm, and 50x50mm 1000x800x850mm at 5.7mm, and 50x50mm1200x1000x950mm at 5.7mm and 50x50mm
For your reference, our domestic sales Website is, Domestic sales: www.#####
Please let us know if you are possible to supply at above specification and let us know your best quotation at 20ft container base, and also provide us information for the delivery time and main shipping ports.
Looking forward your reply,
Best Regards,
###
供应商回盘:
Dear ##,
Many thanks for your enquire. We are the manufacturer in Qingdao, China. We main manufacture roll container, wire container ,pallet ect.
We can supply the specification as you mentioned. We have made these sizes.
Whether you need per specification in per 20ft container or not.
Please check the attachment. Whether you need these products.
Our delivery time : 20days
Shipping port: Qingdao
Looking forward to reply.
Best regards,
###
有他的企业邮箱(案例中已经隐去),通常企业网站就是邮箱后缀,这个方法通用;
采购商有公司名字(案例中已经隐去),把tradekey采购商的公司名字输入进去做一个搜索看看,或者邮箱的后缀就是这个公司的企业网站。经过查询发现采购商的企业网站跟我们做的产品不是非常一致,还有一些其他产品,这个采购商可能是个贸易商,或想采购这类的产品,做试样开发等等。
切忌根据tradekey采购商的需求问题回复:如上面采购商的需求,想要了解4种不同款式的产品且20尺柜子的价格,虽然没有指明四款放一个箱子还是每个款式一个箱子。我们可以根据询盘中采购商留下的信息是一个专业的采购商,可能采购量会不小,可以考虑每款报一个20尺柜子。然后问采购商是否有其他拼箱要求。说具体的数量要求。比直接问采购商的需求可能更好一些。在询盘回复的时候,也要做到前瞻性,了解采购商可能的需要,如果我们给到的刚好采购商需要的,对于采购商的认可度会提升,采购商回复的几率也会大。
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回复询盘时一定要给予客户选择权,并帮助客户做参考
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