加拿大外贸
信 条☆ 我们的服务宗旨，是令公司成为一个让宾客拥有优质产品之外，能获得体贴关怀和舒适款待的地方。
☆ 我们保证为客人提供最完善的产品、个人服务及环境设施，让客人身处一个温馨、舒适而又优美愉悦的环境。
☆ 我们服务经验除可令客户身心舒畅，甚至可满足客人内心的需求与愿望。
优质服务的四个步骤
Four steps of quality service
1）迎出门：真挚热情的出门迎接，向客户打招呼、致意，尽可能尊称客户的名字。
2）送感动：放下手中的事务，陪同客户到停车场，欢欣的道别和送客。
3）问清楚：以客户为先，充分了解客户的真正需求，等客户说完后再讲述自己的意见。
4）追到底：预见客户所需，做好充分的准备，遵从客人的意愿并竭尽全力解决。
评论
Article letter
Being is our service aim, it is to make the company become a let guests with high quality products, can obtain comfortable care and hospitality.
Do we guarantee to provide the most perfect products and personal service for the guest and environmental facilities, let a guest in a warm and beautiful, comfortable and pleasant environment.
Experience in addition to our service to the customers' mind and body being refreshed, and even can meet the needs of guests inside and desire.
The four steps of the high quality service
The Four steps of quality service
1) to meet out: sincere enthusiasm to go out to meet, greet customers say \"hello\", and regarded the customer's name as much as possible.
2) send moved: put down his affairs, accompanied by the customer in the parking lot, joy of farewell and fujian.
3) ask: customer first, fully understand the real needs of customers, clients such as finished after tell their opinion.
4) after exactly: anticipate customer needs, well prepared, follow the guest's intend and do our best to solve.
加拿大电商刚从事这行半年，对电子行业不了解，自己整理了些，算是学习，供大家分享，也请大家补充。我毕竟是个文科生，对这方面知识严重欠缺。 DVD:英文全名是Digital Video Disk, 即数字视频光 加拿大电商昨天我把提单复件发给了客户，今天收到了他回信，如下： Dear Nicholas, please send all shipping documents. We will check B/L copy and we will reply ASAP. Thank you Best Regards .........................................
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