加拿大外贸
我们的产品，测试公司由客人指定，测试费也客人承担。但是有时候测试费很贵，客人会要求我们承担一半。我们本来利润就很低，最多也只能承担100美金。这次产品测试费要2000美金，客人叫我们承担1000美金。但是测试费太高了，我们也没法承担。如何用英语委婉的拒绝比较好。
请大家提供一些写法，我经常性碰到这样的问题，但写的生硬了怕伤到客人，所以请大家支招如何委婉的回复。
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Dear Sir,
According to our company's policy, we won't be undertaking any charge for doing test from a third party designated by customer. It is very very low profiit for doing business on our side. We really can't accept this high testing charge . However, in order to maintain a long-term business relationship between us, we might consider to share USD100.
Pls advise.
FYI
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Dear Sir,
We can't afford one half of testing fee,we have cut our profit to the lowest point in order for further coorperation,as usual,the customers afford all the testing fee from their special testing company,it may cost 2000usd this time,to show our sincerity,we will afford 100usd.
不喜勿喷哦
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涉及钱，直接说不负责就行了，公司政策四个字完事。
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Dear sir,
I'm so sorry to tell you we can't undertake the half texting fee of 1000usd.
As you know, we quote you the price so competitive with lowest profit .
And according to our company policy, we has never charged or shared the taxting fee because of our price too lower to own profit. So, pls understand us.
But we can afford only 100usd based on long time cooperation !
Thank you very much and hope you everything goes well ！
[ 本帖最后由 Aimee726 于 2014-9-26 16:18 编辑 ]
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对于这些狮子大开口的客人， 必须强硬。
Never we will accept such unreasonable charges ! We may discuss testing charges for coming orders.
加拿大电商刚从事这行半年，对电子行业不了解，自己整理了些，算是学习，供大家分享，也请大家补充。我毕竟是个文科生，对这方面知识严重欠缺。 DVD:英文全名是Digital Video Disk, 即数字视频光 加拿大电商昨天我把提单复件发给了客户，今天收到了他回信，如下： Dear Nicholas, please send all shipping documents. We will check B/L copy and we will reply ASAP. Thank you Best Regards .........................................
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