加拿大外贸
经过春节长假,不知你们的体重飙升的同时,订单飙升到几何了呢?阿连感觉不到假期的余热就已经与各地的客户紧锣密鼓地联系起来,感觉时间真的很赶,离春交会只有一个月的时间,容不得我们喘一口气。
在春节前期已经做了客户表的,划分出来的客户经过首次联系后,现在可要更加跟踪到位了,有些连粉跟阿连说,在邀请客户的时候,有些客户会拒绝或者是不敢确定是否到场,那应该怎么应对?一般,在我们邀请客户广交会前来我们的展位的时候,难免会遭到客户的拒绝和不确定性的回答。但是我们并不能因为客户的一次拒绝就置之不理的,毕竟跟客户联系久了,客户对于我们的感情还是有的。所以我们还是要本着打不死的小强的精神穷追不舍:
1、尝试用新产品去吸引客户,跟客户提起我们的新产品开发情况并会在广交会首次面市,并可以暗示客户,我们在对他们的同行推荐时对我们产品的赞赏来诱导一下客户。这样的做法是有一定好处的,因为就算客户真的没有要来广交会的计划,但如果他对产品有兴趣一样会跟你谈下去。
2、如果客户还没有确定,那就在这段时间密切一点联系客户,当然你不必要每次都问客户来不来,你可以变换一下招数,例如可以说昨天帮其他客户订房间的时候,房价又涨了,或者说是房间很紧张,问要不要帮客户提前预定或提醒客户尽早确定是否要来广交会。
另外有些工作是需要我们细心跟好的,例如:
1、当我们的展位信息一旦确认下来,立刻将展位相关信息告知客户,同时并MARK出自己的电话联系方式方便客户联系。
2、确定要来的客户务必要提前电话和短信联系到客户,短信里面要清晰提及到我们的展位信息。
这样下来,客户来的几率可是会大大提高的。记得去年的春交会,有部分客户在广交会前期联系中本来是确定不下来是否会来展位,甚至有些是根本没答应会来的。可是最后还是特别出乎预料地出现在展位上。所以在2015年第一波的销售旺季中,好好把握好机会,你的订单将会DUANG DUANG DUANG地飙升的。
外贸连
As the Spring Festival passing, do your orders increase as your weight do?
I didn't feel the follow-up holiday effect as I have begun contacted with customers from place to place. The tight time of one month before the Spring Canton Fair leaves me no time to relax.
the customers contact list should be made before Spring Festival holiday and the customers having been contacted should be followed up with more tightly. Some fans told me that when inviting customers, some of them may refuse or cannot confirm whether to go. Then what should we do? Generally, being refused or told in inexact answers when we invite customers to come to our booth in the Canton Fair is common. But we should not give up once customers refuse us because they may have a favorable impression on us for our long-term contact. We should do these with persistence.
1. Attracting customers with new product, telling them the developing situation of new designs which will market for the first time, we can induce them through his peers' appreciation to our products. This approach is valuable for us in some extent because they may talk with you continuously even if they really have no plan to come to the Canton fair but are interested in the products.
2. Contact customers more frequently during this period if they have not decided yet. Of course, don't always ask them whether they will come or not. You can change a way to ask, for example, tell them that the housing prices are higher or there may be not enough rooms when booking a hotel for other customer yesterday. You can require that whether you should book a room for him or remind the customer to determine whether will come to Canton fair as soon as possible.
We have pay attention to these works, eg:
1. When our booth information once confirmed, inform customers of booth information immediately, at the same time, mark out our phone so as to contact us for customers conveniently.
2. Call or text customers in advance who will come. Furthermore, our booth info must be involved clearly.
In this way, the rate of customers' visiting will increase. Last time in Canton Fair, we met some customers surprisingly who were not sure whether to come to our booth when contacted early or even would not come. So in the first sales peak of 2015, grasp the good opportunity and your orders will DUANG DUANG DUANG come.
[ 本帖最后由 patty-chu 于 2015-3-19 21:26 编辑 ]
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