加拿大外贸
与客户谈修改信用证，客户回的邮件，我再要怎么回才能最好的让客户同意我们的修改方案呢？走FOB，LATE SHIPMENT了还要罚我们的款
以下是我跟客户的邮件。空一行下面是客户的回复。
While we thank you for the L/C issued by HSBC,we regret to say that we have found some discrepancies after examining it carefully.You are,therefore, kindly requested to make the following amendment:
1) For the expiry date,pls help to extend to "23/1/2011" instead of "23/12/2010.
no, of course not, it is latest shimpent+10 days...I can do an effort and accept 15 days instead of 10 days, so 28/12/10
2) For the expiry place,pls help to amend "In country of beneficiary " instead of "In country of Applicant".
if at your country then 10 days, but not more.
3)For the Presentation period,pls help to extend to 25 days.
not possible, sorry.
4)In reference to the invoice clauses,there is no relevant information to us for GIFI CODES shown on your purchase order. Moreover,we are requested that we should show description and detail product materials of item in invoice.We can show it ,but pls kindly help to give me your detailed relevant information in your PO so that we can do it strictly as your requirement.And for the AUTHORISATION NUMBER,I am not very clear the mean.pls give me the relevant information.
Regarding the Loba, pls. contact Emma.
It is the Loading on board authorisation which allows you to ship the goods, do not worry, it will be provided by Emma.
5)For the transport clauses,because this order is transported by your appointed forwarder,we should confirm with your forwarder whether those information your requested can be shown on B/L.pls give me your forwarder contact way so that we can confirm those information with them.
of course our forwarders do according to our request, do not worry, they have contract with GIFI.
6)For the packing list clauses,we also need your help to offer GIFI CODES .And that,we are requested to show some information per each GIFI code ,such as description of item.If you can offer your standard description of the item as your requirement,I will be highly appreciate.
it will be given to you together with barcodes, ask Emma, pls.
7)For the point 1 of other documents clauses, we still waiting for the final confirmation about the C/O establishment.Because France is one of the donor content, we should dobule confirm whether we can offer C/O to you.
all our suppliers are able to provide, pls. check with your authorities.
8)For the point 2 of other documents clauses,I am so sorry to tell you that we can not offer it to you except the B/L.So please kindly help to delete it.
what do you mean?
9)For the point 3 of the other documents clauses,pls kindly help to delete it.
what do you mean? penalties?Sorry can not be deleted but they will not be applied if you try your best to respect our rules, it is not the bank who decides, it is GIFI,so rest assured.
10)For the description of goods,the draft is shown"NOT EARLIER THAN 28/11/2010 BUT NOT LATER THAN 13/12/2010." It is different with the shipment date your requested on PO .Pls kindly help to confirm it or amend your purchase order.
Kindly respect my shipment date, the buyer gives you an estimated shipment date and then we have to check with our advertising cataloque and warehouse space, so note that my date should be respected, thanks.
12)For the expiry place of Additional conditions,pls kindly help to amend to "In country of beneficiary ".
okay then...
13)For the additional conditions,you will deduct the penalty for the early shipment and late shipment.Because ,with the term of FOB ,we can not control the shipment because the commodity is transported by your appointed forwarder instead of ours.Pls help to delete it.
No will not be deleted, but of course, I will take consideration of this fact, if it is not due to your fault, you will not be punished of course.
朋友们，帮我出出主意吧！这人太难缠了。还硬说让我们在二十四个小时内回复，要不然就直接把信用证给开了，以后修改的话费用让我们出。
哎……第一次信用证就遇到这样的人。
[ 本帖最后由 Frank.Brown 于 2010-8-24 12:17 编辑 ]
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请不要拿单词、简单句子 或整段句子来求助翻译
最有效的求助，是你把你的理解帖出来，或者给出上下文并写出你的理解，这样才能让福友更快的解答你的疑问！
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OK，谢谢！
现在情况是这样子的，
1.首先EXPIRY DATE,是在客户LATEST SHIPMENT DATE 后的十天，这个时候，我们想让客户延长至少二十天，客户不同意，只答应最长十五天。
2.EXPIRY PLACE，客户说是开证人所在地，我们想改在受益人所在地，客户说如果改的话，EXPIRY DATE就不改了。
3.客户要求的描述太复杂，我们要客户给出标准的客户要求的描述，我们才可以接受。这点没什么问题，客户答应了。
4.我们与客户走的是FOB，货代还是客户指定的，所以提单上的相关信息我们不能保证可以都出。
5.客户是法国的，不要FORM A，我们还在确定CO法国可不可以做。
6.在货物描述中，客户还写了一些货代信息。
7.EARLY SHIPMENT OR LATE SHIPMENT的话，客户说要罚我们的款。最少5%最多10%。我说货代不是我们指定的，这个没办法，客户说只要不是我们的原因不会罚我们的。可是客户在信用证也没有写这一点哪！只是写了：
THE FOLLOWING PENALTY WILL BE DEDUCTED FROM THE PROCEEDS BY DC ISSUING BANK UPON PAYMENT ACCORDING TO THE FOLLOWING CONDITIONS:
A)5 PERCENT ON INVOICEAMOUNT WILL BE DEDUCTED FOR EARLY SHIPMENT OR LATE SHIPMENT OR LATE PRESENTATION FROM DAY 1 TO DAY 5
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我来试着回一下：
个人意见：除了EXPIRY DATE还勉强有必要改一下之外，其他的完全可以不改。
另外，你也要看47A里是否有关于不符点扣费的描述，如果没有，小的不符是不涉及扣费的。
3.客户要求的描述太复杂，我们要客户给出标准的客户要求的描述，我们才可以接受。这点没什么问题，客户答应了。
这点你COPY下来就可以了，个人认为没必要改。
4.我们与客户走的是FOB，货代还是客户指定的，所以提单上的相关信息我们不能保证可以都出。
无论是FOB还是CFR，无论货代是客人指定还是你们指定，提单都是由我方核对的，而上面的信息，按照信用证出没有问题，不要对指定货代心生恐惧，平常心对待，货代多数都是高效且专业的，只要你跟对方说是LC结款，他们会配合。
5.客户是法国的，不要FORM A，我们还在确定CO法国可不可以做。
CO贸促会就可以出，是免费的。
可以做法国的CO，没有问题。
6.在货物描述中，客户还写了一些货代信息。
这个看客人喜好了，没必要强求对方。
7.EARLY SHIPMENT OR LATE SHIPMENT的话，客户说要罚我们的款。最少5%最多10%。
信用证是银行信用，客人无权罚款。
你如果怕这个，最保险的做法是在LC里面不规定装运期，只规定LC有效期。
BTW, 你这个客人算是好的了，一些客人直接开LC过来，不会给你看草稿，有问题了你要是修改就要出修改费用，别太苛求客人的每个描述都和你的一致，互相理解
再多说一句：感觉这个客人很好了，有耐心看完你大段的邮件
[ 本帖最后由 Kevin_Garfield 于 2010-8-24 10:47 编辑 ]
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首先，谢谢了。
楼上的，要不我把信用证发给你看一下吧，那样你就知道这个法国佬是不是个好人了
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每一张LC都无需面面俱到，字字斟酌，只需提炼出你要的信息就够了。
个人意见。
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楼主英文邮件写的不错的
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楼主英文邮件写的不错的
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楼主很厉害啊 值得学习
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其实这个客户还是很不错的了～
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问下你们跟GIFI做，样品是到付的吗？到付账号知道吗？
加拿大电商刚从事这行半年，对电子行业不了解，自己整理了些，算是学习，供大家分享，也请大家补充。我毕竟是个文科生，对这方面知识严重欠缺。 DVD:英文全名是Digital Video Disk, 即数字视频光 加拿大电商昨天我把提单复件发给了客户，今天收到了他回信，如下： Dear Nicholas, please send all shipping documents. We will check B/L copy and we will reply ASAP. Thank you Best Regards .........................................
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