加拿大外贸
现在国外疫情爆发，大家都是怎写邮件问候客户的？原本是不想问候的，因为很多国家的人觉得不是问题，也不需要戴口罩
但是最近情况越来越恶劣，还是考虑问候一下，又怕有些客户会不太高兴。
大家来分享一下关心客户疫情的英文邮件吧？
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我也想问这个问题，有意大利的客户，想问问看情况不知道怎么开口比较好
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近期意大利疫情非常严重，然后我发了封邮件给我客人，以下供参考。
客人也回复说，现在疫情严重，在家办公。
I heard that the coronavirus is very serious in your country now , hope everything is ok for you and your family and company .
Considering the mask is important now , our company will provide 100pcs free masks for your company . is enough to you ? pls let us know if you need any help .
欢迎一起探讨。
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可以问候一下，然后最后加上如果有需要帮忙的，很乐意提供帮助。
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分享一个我最近写给客户的邮件
Dear XXX,
Hope you and your family are healthy and safe during these uncertain and unprecedented times.
As the global health community and the world come together to face the COVID-19 pandemic, we wanted to reach out and reassure you that we are open for business and are still processing your orders as usual.
We are carefully following the guidelines provided by the government to ensure that everyone can stay safe. As this landscape evolves, we’ll make any required modifications to our operations, continue the advice of health authorities and keep you regularly informed.
We thank you so much for your continued support. Please do not hesitate to reach out to us if you have any further questions.
Take care and best wishes,
xxx
希望大家不要原文照搬，根据自己的业务情况做相应的调整~
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能邮寄口罩给国外朋友了吗 不是管控的很严呢
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Personal advise not to talk more about COVIS-19, it is sensitive topic, ONLY REGULAR GREETING WILL BE OK.
Dear XXX,
How's everything.
Say sth you would like to discuss with the customer. Such as the delivery time and payment term something like that.
(email ends with)
Have it good and take care. or Have it good and stay safe. Both are ok.
If the customer want to hear sth in our country, for my case, one Brazil customer asked me to say sth in China, I was briefing the situation in our country, mainly encourage them to store the confidence. Because as a matter of fact, we all truelly believe that everything will back to normal track, we could make through.
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hei ，jake 要口罩么，2元一个10元半打，包邮。。 :lol
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你这个着实逗笑了我
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一般就是 keep safe， take care。稍微问候下就好了。别搞得对方紧张。
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Take care and keep save, we are here for you, as always
加拿大电商刚从事这行半年，对电子行业不了解，自己整理了些，算是学习，供大家分享，也请大家补充。我毕竟是个文科生，对这方面知识严重欠缺。 DVD:英文全名是Digital Video Disk, 即数字视频光 加拿大电商昨天我把提单复件发给了客户，今天收到了他回信，如下： Dear Nicholas, please send all shipping documents. We will check B/L copy and we will reply ASAP. Thank you Best Regards .........................................
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