加拿大外贸
第一个客户来自于IMPORTERS.COM询盘里的英国客户。现在分享给大家把玩一下。呵呵Hi,Joe
I am most interested in your released items at ...
Please send us the detailed information about those items as NO...
Many thanks
我看了以后，直接回复产品细节：
Regarding the specifics.Please omit my previous and refer to belows:
Name:
Item NO.revised)
color:
Material:
Frame:patchwork:UK fire resistant standard/high quality polyurethane foam.
zipper :
Remark:35 density foam at back cushion.(softer)
45 density foam at seat cushion.(harder)
measurement(cm).
Chair:Ottoman:
set:H31"W30"D27.5"SeatD23.5"
Packing:1Set/ctn
Packaging:carton
MOQ:20'ft (20'ft is costly,we can give you a better price based on the quantity)
Loading Capacity reference(set):
20'ft:
40'ft:
40'HQ:
Delivery time:can you inform me which port?
Italian leather Unit price:
Barcelona chair:USD FOB Shenzhen
ottoman:USD FOB Shenzhen
Set:USD FOB Shenzhen
Payment/C or T/T,30% Deposit T/T in advance,blance T/T or L/C at sight before delivery.
We are flexible to your specific requirements.
The above data is just for your reference.
Yours Sincerely
然后对方好像不太喜欢皮的，所以又给我发来一封信
Thank you very much for your e-mail and the detailed information given below.
Actually we will not be stocking real leather products due to the fact that a lot of our customers demand animal friendly products. Therefore, could you please give me a revised quote with the following requirements: fake leather fire resistant upholstery fabric, 304 polished stainless steel frame with UK fire resistant foam filling (densities as described below). I assume that this quoted price will be much lower as we will no longer be using real leather. This will also enable me to price the chair such that I can order larger quantities from you.
Regarding your other products, please give me quotes for all the other products except for HZ-CF001. Also, please let me know if you also do 2 seater and 1 seater versions for product number HZ-OS0001 and give me quotes for these items if they are available. Also please let me know if this item (HZ-OS0001) is available in different colours. Again, please give me a quote for the products with fake leather fire resistant upholstery fabric and fire resistant foam, and 304 polished stainless steel frames where required.The delivery port in the UK will probably be either Felixstowe or Southampton. In addition, please find below some additional questions that I hope you can answer:
1. What is the sample availability/cost?
2. Do you have agents in the UK?
3. Do you export to any other European countries?
4. Are you going to be exhibiting at any trade shows in the next few months?
I look forward to hearing from you.Many thanks and kind regards
看了对方的问题和具体要求细节后，我赶快又写了一封回信，而英国和中国相差六小时，我每当下午的时候才能同时和客户在线。
How are you ?
We have just calculated the cost of the barcelona chair upholstered in PU resistant.(PVC can not be machining to be fire resistanted and PVC is much cheaper)
Remark:The Pu material is harder ,is that no problem ?
Quotation(PU UK fire resistant standard FOB Shenzhen):
The pricing of chair and ottoman (F004)is USD/set
chair is USD/pc
Ottoman is USD/pc
day bed(HZ-CF002) is USD/pc
long bench (HZ-CF003)is USD1/pc
Lounge chair(F005):USD/pc
leather sofa 1+1+3/set(HZ-OS0001):USD
Dining chair :USD
I have checked with the freight charge to Felixstowe and Southampton.
The shipping will be fulfiled around 22 days to UK.
Ocean freight charge to Felixstowe:
20'ft:around USD.00
40'ft:around USD.00
Ocean freight charge to Southampton:
20'ft:around USD 40'ft:around USD
The above price can be floated in next week.(including O/F,BAF,CAF) and it is just for yor
reference.
The delivery time depends on the quantity of the order.
If you have any necessary please do not hesitate to contact me in your convenience.please let us know if you need any help or suggestions.possibly inform us your specific requirement and target plan.
Many thanks and kind regards
Joe Lau
然后客户竟然看完后提出到偶们工厂里来，这个过程只花了3天。而且也指出来我报价是否太低，或者是太粗心，有些细节想在信箱里确认。
Thank you very much for your e-mails and the information you have provided. Some additional questions that I have are:
1. You mentioned that PU material is hard- will that affect the comfort of the chair? Is PU the best quality alternative that you can find to leather? As I mentioned before, we are much more concerned about the quality and comfort of the products than the price- only problem is that we cannot use real leather!
2. For the table- can I confirm where the wood comes from? Is it from sustainable resources or certified renewable forests?
3. Regarding the 19mm glass for the tables- can I confirm that the glass is smooth, distortion-free and has smooth edges?
4. For 1+1+3/set(HZ-)- please confirm what 1+1+3 means. Does this mean that we get 2 one seater sofas and 1 three seater sofa for the quoted price of USD/pc?
5. For the lounge chair H005, the catalogue has two types- one full leather and one half leather. Please confirm what the difference is between the two types, and which type you have quoted for.
Also, thank you very much for the offer to send samples. At the moment we are not sure when we will be coming to China to visit your factory. If we are coming in the next couple of months, it might be better if we see the samples in China. Also then we can see the whole range of your products and see the different colours that are available, and discuss our specifications with you. Are there testing facilities in China that can test the samples to see if they comply to UK regulations?
As soon as we have decided on the date and timing of our trip to China, I will let you know so that we can decide on the right way forward to build our relationship.
Again, many thanks and best wishes.
Yours sincerely
而我当然很高兴，发回一封信打消客户的顾忌：
请接着看
[此贴子已经被作者于2005-8-8 20:15:59编辑过]
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鉴于当时客户问过的问题，我也回复问题途中也反问了一些问题。Good morning,Thank you very much for your promptly responding.Many apologies to recommend you leather because I have visited many retailer's website and learned that the items displayed are all made of italian leather or real leather.and we strictly make barcelona series as their standard and technology.Regarding the animal friendly products and fake leather fire resistant upholstery fabric.Do you mean Polyurethane with fire resistant material.if yes we ought to calculate the cost and reply you later because we seldom use PU .then consequently I can not give all quotes as you requested right now either.Can you tell me what is your target price for PU(fire resistant),leather or italian leather.and your target price for those item will be most helpful to for me to quote.for other quotation I can just quote the Isamu Noguchi coffee table and Eileen Gray End table to you.New Item no.:Item name:Isamu tableMaterial:19mm tempered glass.walnut wood leg.color:natural color or black lacquered.Price:FOBShenzhen USD.00/pc 15mm tempered glass will be chaper. New Item no.:HZ-CF013Item name:tableMaterial:12mm tempered glass.chromed metal frame.Price:FOBShenzhen USD.00/pc Regarding the HZOS0001.Of course we also do 1 seat and 2 seat we also have many other colors.I have one black 1seat and 2 seat sample at our factory showroom.before I quote all classic items made by PU with 304 polished stainless steel frame can you let me know more about your company.May I ask some questions that I hope you can answer:1,Are you seeling to your domestic or worldwide retailer or wholesaler?2,Can you inform me your annual amount?3,Have you imported from China?4,Do you have a website?5,How long have you been in furniture trading?Here are the answers to your questions.1. What is the sample availability/cost? sample and freight : charge. you can inform us your freight collect express amount NO. or T/T the sample and freight charge to us in advance.if you insist on free delivery you can deducted the freight charge from the first order.we can not offer free sample. that I think you can understand...2. Do you have agents in the UK? No we don't have.3. Do you export to any other European countries? Yes. we have exported to Belgium,Spain,Italy,Germany,Russia and Poland4. Are you going to be exhibiting at any trade shows in the next few months? Yes ,but just in domestic China,in Shunde Longjiang at August,Dongguan furniture fair at September.If you have any necessary please do not hesitate to contact me anytime.hoping forward to cooperating your esteemed corporation at near future. Many thanks and best regards Yours Sincerely Joe Lau而客户也很爽快，直接就回答了我的问题Thank you very much for the e-mail below, and apologies for the delay in responding to you. At present we have no target price in mind, we consider it more important that the products are made to the best quality specifications possible, and meet UK fire safety regulations. If you could give me a quote for all the items specifying the best quality that you can achieve that will be very good for us. Regarding the fake leather fire resistant upholstery fabric, please choose the best quality faux leather fabric available- I understand that the options are polyutherane, polyester, cotton/polyester blend and vinyl. Your other questions are answered below: 1,Are you seeling to your domestic or worldwide retailer or wholesaler?- We are a domestic UK retailer, and are seeking to import and sell directly to the UK market at the present. We are hoping to expand in the UK market to open a chain of stores in the next few years. If we are very successful, we may expand worldwide after that time.2,Can you inform me your annual amount?- We are currently starting retail operations in furniture and home accessories in the UK after family members with many yearsB experience in retailing clothing overseas have emigrated to the UK. We have secured funding and are now in the process of sourcing products. Therefore at the moment, I cannot give you our annual turnover. We are however committed to building a long term and successful relationship with our suppliers worldwide as we recognise that this is very important.3,Have you imported from China?- We have not yet imported from China mainland, but are in the process of talking to a few companies to build relations and to start the process. Once we have a list of some companies that we are interested in working with, we will come to China and visit the companies to see the factory and design team, and to talk to the management about our requirements in more details and see samples of the products. 4,Do you have a website?- Our website is currently under construction as we are waiting to gather a full product portfolio before opening it to the general public.5,How long have you been in furniture trading?- Please see 2 above. Thank you also for sending me the shipping costs to Felixstowe and Southampton ports. I will wait for you to return to me regarding the quote for the chair and the other products in your catalogue. I look forward to building a long and successful relationship with you. Many thanks and best regards而这时，我已经觉得客户已经是很有诚意了，我叫工厂照了皮样照片，发给了对方。PLEASE FIND THE ATTACHED PICTURE FOR YOUR REFERENCE之类的话。然后客户已经想来中国了，因为皮样还是比较满意的，她想具体安排来中国的时间。Dear Mr LauThank you very much for your e-mail attachments, and I wish you success in finding the dark brown colour for the PU fabric.Could you please let me know if there are any days of the week during which the factory is shut? This will help me to plan my schedule.Thank you for your e-mail, and for the clarification regarding the stainless steel. Regarding the samples, I understand that you will use special materials for my company if we place an order with you. I do not expect you to have samples with these special materials already made. I would like to see the normal product samples that you already have in your showroom for your other customers so that I can get an idea of what the final finished products look like.In addition to the seeing the normal samples, I would also like to see samples of all the materials that you are suggesting should be used for our products- PU in all colours, fire resistant foam, walnut wood in all finishes and 304 hollow stainless steel, as well as any other items that will be used that I may have omitted. These do not have to be in finished form. I would like to take away the samples for testing in the UK if we are happy with your products.Please also do not worry about picking us up from Guangzhou. We will have a car and driver, and will arrange an exact time and date to meet you at the factory, along with the other people mentioned in my previous e-mail. Please send me exact details of the address and location of the factory and showrooms.Lastly, I will need to obtain a visa for my visit. Could you please fax me a letter of invitation to visit your company on any day from 17 August to 25 August 2005? My fax number is +. Please invite both me () and my husband (), who is also a director of the company.Many thanks and kind regards而我就写了封邀请函（也是找一个好心的客户要的 ：）见下文
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好的，我先站个好位置，明天再来看，呵呵！！！学习学习
邀请函，呵一起分享一下吧，我的一个客户也要来！！也在准备之中！！
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我也学学楼上的紫罗兰啊，哈哈，楼主好厉害啊．我的邮件都是没人回复的，是不是我处理邮件不够恰当啊？我也有这样的邮件寻盘，可惜被我糟蹋了，可惜啊．我要认真研究下，学习了
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请问回复没有明确什么产品的时候也要那样详细吗？要象楼主一样写明显吗？
请楼主指教．．．．
客户是相对于我产品这一个系列才发过来的询盘，不是笼统的询盘，。呵呵，我没把产品列出来而已呀。呵呵
[此贴子已经被sexdevil于2005-8-8 19:57:21编辑过]
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INVITATION LETTER
To Whom This May Concern:
On behalf of our entire company, I wish to extend an invitation to Ms. and Mr.of limited to our corporate headquarters at Shenzhen,P. R.China. and our factory at Foshan city,Canton Province.P. R. China.
Co., Ltd. is an exporter of modern classic furniture.Mr. amd Ms. are from Limited is an importer of Chinese furniture, also be willing to import high level modern classic furniture from China.
As purchaser of our product, it will be beneficial for Ms. and Mr. to view our facilities on production, quality and capacity and discuss future business opportunity plans.
Please extend any and all available help to facilitate their visit to China in August, 2005.and the period is from 17th Aug to 25th Aug Should you have any questions, I am available on my mobile at , via fax at , and also via mail at info@
Thank you.
Sincerely,
然后又扫描了一份给对方，这时对方就给我写了封感谢信
Dear Mr Lau
Thank you very much for the invitation letter and the photos.
I look forward to meeting you and seeing the factory and the products. Thank you for agreeing to keep the samples ready for me.
I shall e-mail you again once I have more details regarding the trip and my schedule.
Many thanks
而我也给对方写了封信会给她
Dear Ms.Shah,
Thank you very much for your kind reply,
Regarding the sample patches.
I will prepare those patches to you as belows.
Walnut wood
304 stainless steel
Pu in variety colors(UK.fire FR)
Foam(UK.fire FR)
Regarding the invitation letter please see the scanned file and it is more clearly.
I must say it is very hard to get the right position of our factory.that I left my cellphone NO. to you
0086-133
Also please inform me your Chinese mobile phone NO.later,
The address of factory:i Industrial park,,Guangdong(Canton)Province.
Corporation.
If possible you can inform me the exactly date that I will make some relating arrangement to you.
Looking forward to seeing you soon.
Yours sincerely
Joe Lau
我觉得外贸信函里这一种确认形式的表格非常好。
比如说客户要求什么，你可以顺势将材料确认如下
MATERIAL：
FRAME：
FOAM：
这样确认客户的要求，而你也可以好反馈给工厂，而且对质量细节也非常好。
[此贴子已经被作者于2005-8-8 20:03:36编辑过]
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接着我又写了一封来确认时间和辅料。
Many thanks for your kind letter,
The HZ-CF003 that I quoted is the right price of PU material with 202 stainless steel and
normal wood.because of typing mistake that makes you confused.sorry for that.
Regarding the samples.
I mean I can send you some patch of material,wood etc in advance to low your qualms.I know you
have doubts about the fabric and wood.
5852 standard: UK fire resistant standard.the canonicity and the best standard.
solid walnut wood:the A grade environmentally sustainable wood and the best we got.
Regarding the above 2 material I suggest not to worry about because we have exported many items
like Isamu Noguchi table and upholstered sofas.the 5852 fire resistant standard of your country
is the top grade.
Regarding the your trip.
Could you inform me how many peoples in your group and your supposed schedule.are you going to
take part in the fairs first?we are in Shenzhen,Canton province which is closed to Hongkong.our
factory is located in Shunde Longjiang town and it will approximately take 3 hours from my
company to our factory.
Before you come do we have to make them in advance in PU.I regret to say that we do not have PU
samples presently.
Regarding the quotation.
I have already send your requirement translated in Chinese to my factory stuff and asked them
to re-calculate the cost and research sourcings.I will send you the revised quotation as soon
as possible. and... many apologies for that.
Regarding the colors.
There are black/white/brown. we have many colors in PU.please inform me which color you like
best.
Regarding the specifics:
If you do have standard specification and related details of the modern classic furnitures
could you please send them to me.in that case we can develop our product better and we are now
developing the armchair and coffee table.
We will be highly appreciated if you can offer us the standard specifications,measurement and
sizes of modern classic in UK including lona chair and Le.that we can make them
refer to your specific.
Any necessary please feel free to contact me in your convenience.
Please confirm receipt.
Many thanks and best regards
Joe Lau
然后对方就再回了一封给我，基本上时间已经确认下来了。
Thank you for resending your e-mail, my e-mail programme blocked the attachment in your previous e-mail as it was potentially unsafe.
There will probably be two of us coming to China, and we will be attending the CIFF fair in Guangzhou. We will inform you of the exact dates once we have finalised our arrangements. As your company is so far from the factory, it might be better for us to visit the factory only, to save time. We will be happy to see the fabric and the wood at the factory, so please do not worry about sending me any samples for the time being. If you can have different colour samples ready for our visit, then we can have a look and decide on the colours during our visit as well. This of course depends on us agreeing on the price and whether we are happy enough with the style and quality of the furniture to place an order.
I understand that you do not have any ready-made PU samples at your factory. I do not want either of us to incur a great deal of expense prior to my placing an order- can you let me know how much you propose to charge for having a sample made for us to inspect at the factory- according to the quality specifications that we have already discussed? If we are happy with the sample, we will bring it back to the UK for testing.
Kind regards
呵呵，然后八月份客户就要和我见面了。
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
当然我也写过很失败的信，55555
分享给大家吧
第一封直接报价的动作，还是比较成功的。
Dear sirs at
We are a Chinese manufacturer especially in modern furniture such as ,Le etc.
Name:Barcelona chair and ottoman set.
Glad to offer the details with prices belows.
coffee table(HZ-CF012)
19mm tempered glass,solid walnut legs.
Sample Pricing:USD120.25/PC sample.
qty:USD/PC QTY FOB Shenzhen.
20'ft:
40'FT:
40'HQ:
Eileen gray end table(HZ-CF013)
5~12mm thickness tempered glass, chromed metal frame.
CBM: 0.24/5pcs.
Sample Pricing:USD4
qty:USD/PC FOB Shenzhen
Sofa(HZ-CF001)
originally designed by George Nelson, is a high quality reproduction of the original. It is a Very fun retro design and surprisingly comfortable.
Upholstered in Italian full leather, 304 stainless steel frame and legs, foam to UK fire retardant standard.
20'ft:
40'ft:
40'HQ:
Sample Pricing:USD
qty:USD/pc FOB Shenzhen
Lounge chair(HZ-CF005)
304 stainless steel frame;
Upholstered in Italian leather, chrome plated structure;
Black lacquered iron base.
40'HQ:168
Sample Pricing:USD
QTY:USD/pc FOB Shenzhen
New Item no.: HZ-OS0001
Item name: Leather Sofa
1+1+3/set
Upholstered in italian leather, tubular hollow 304 stainless steel frame, foam to UK fire resistant stand, loose cushion
CBM: 0.49
Color: Black/brown
W180xD70xH67cm
W130xD70xH67cm
W76xD70xH67cm
Sample Pricing:USD930.00/SET
QTY:USD/pc FOB Shenzhen
day bed(HZ-CF002)
Upholstered in Italian leather, solid walnut wood frame, 304 stainless steel legs, Foam to UK fire resistant standard.
197*97*60
Sample Pricing:USD380.00
QTY:USD/pc FOB Shenzhen
Bench (HZ-CF003)
upholstered in PU,solid walnut wood frame,304 stainless steel or chromed metal legs,Foam to UK fire resistant standard.
120*40*45
Sample Pricing:USD0.00
QTY:USD/pc FOB Shenzhen
For more information please see attachment.
We are flexible to your specific requirements.
The above data is just for your reference and hoping you will find our quotation competitive.
We remain with our best regards!
Yours Sincerely
Joe Lau
而对方马上就回复我了。
Dear Mr. Joe Lau
I would like prices for all items in Italian leather
Items 202,304,chrome plated.
The highest qualities you can manufacture.
Do you have any freight price examples to Stockholm Sweden?
Yours Sincerely
而我第二次报价，故意把有个价格报得很低，结果他一下子就看中了。
Dear Mr.Richard Becker,
Thank you very much for your kindly response.
Firstly can you inform me how many tables will you order.
If you just order one I suggest to send the sample by air.as you know it is much cheaper in China.
Shipping is rather expensive as air express and will take mass time.personally I do not recommend shipping.
By normail express I calculate about the charge is about USD and delivery time will be fulfiled within a week.it is comparatively cheap in China.
and freight collect is more expensive.the table is rather heavy.
19mm Isamu Noguchi coffee table
CBM:0.125
G.W.:43.00
N.W.:35.50
19mm Tempered glass,black lacquered walnut legs.
Sample charge:USD
soon I will inform you the air express and guarantee the delivery time soon.(that you may pick it up at the airport) that is cheaper than normal express.
and as soon as you confirm the address and contact info to me I will send out PI to you.
If you have any necessary please feel free to contact me anytime.
Have a nice trip!
Thanks and best regards.
Yours sincerely
Joe Lau
于是他又写到，
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Mr Lau,Thank you for the information. I would like to order the Noguchi table with 19mm glass as a sample. Naturally I will pay in advance.What is the price for that item including shipping?Yours Sincerely这个客户我处理到不到四天就准备下样品单了，而且还是我直接主动报价，在网上现找的大客户，卖的也是我的产品，我一下子感觉都快飞天了。当时客户说要度假，我便写到：Dear Mr.Becker, Are you still on vacation ? Regarding the table here I took some picture of the table and packing details for your reference.please see the attached file.as for the charges I have already quoted in my previous letter,please check the bottom of the letter.attached are related pictures for your reference. I will await your good news at your return,I am looking forward to establishing successful relations with your esteemed corporation in the near future. Many thanks and Kind regards Respectfully Joe Lau然后，没有回复，我又继续！Dear Mr. Thank you very much for your kindly response.Firstly can you inform me how many tables will you order.If you just order one I suggest to send the sample by air.as you know it is much cheaper in China.Shipping is rather expensive as air express and will take mass time.personally I do not recommend shipping. By normail express I calculate about the charge is about USD and delivery time will be fulfiled within a week.it is comparatively cheap in China.and freight collect is more expensive.the table is rather heavy.19mm Isamu Noguchi coffee tableCBM:0.125G.W.:43.00N.W.:35.5019mm Tempered glass,black lacquered walnut legs.Sample charge:USDsoon I will inform you the air express and guarantee the delivery time soon.(that you may pick it up at the airport) that is cheaper than normal express.and as soon as you confirm the address and contact info to me I will send out PI to you.If you have any necessary please feel free to contact me anytime. Have a nice trip! Thanks and best regards. Yours sincerely Joe Lau但是他每次的自动回复都是如此> Hej / Hi> > > > I am on vacation untill august 1st. 当时我一直还期望着，订单掉下来了。我还算了运费给他Dear Mr. Good morning, I have checked with the freight charge to Gothenburg,Sweden. The shipping will be fulfiled around 30 days to Sweden. Ocean freight charge to Gothenburg:
20'ft:around USD
40'ft:around USD40'HQ around USD The above price can be floated in next week.(including O/F,BAF,CAF) and it is a data just for yor
reference. Please wait at this stage that we are still evaluate the cost all items you require.we will update
you as soon as possible. If there is any necessary please do not hesitate to contact me in your convenience. Thanks and best regards Sincerely yours Joe Lau可是现实却不是这么如意。他回来了，说了这样一句话：> Thank you for the photos. The table looks excellent. The only obstacle is> the expensive shipping from China.> > Yours Sincerely我哪里害怕他嫌贵，马上减了200块再报给他。 Dear Mr., Thank you for your E-mail,how about your trip?I have already been waiting for 20days since you have informed me you want to order one Noguchi table. I have quoted the air express to you.USD0.00 means the Table will be delivered to your address,but also we have a normal air freight that you may pick the goods at the airportin Stockholm.it is just USD.00.and you can get the table in a week likewise.And the table I just offer you one at USD0.00,what you say?please let me know. Furthermore if you place container order we will deduct the sample charge from the first container order.OK?I have already quoted the other items to you,if you do not feel competitive please let me know your target price. Please noted it is not a shipping freight quotation,it is air express quotation.hoping we will establish a long and successful relations in the near future. Many thanks and kind regards而他的回复却让我寒心。Dear sir,Thank you for your input , it is however better for us to puchase from Italy, due to the shipping and handling. We ship all items directly from our manufacturer to the end customer. It is relatively easy and inexpensive.The sample table is good , the price is right but shipping is too complicated.Yours Sincerely我不肯面对失败，但是我已经知道坚持已经没有意思。于是我写了一封信给他Dear I am sorry to hear that,hoping we will do business in the near future. May I keep in touch you with our latest product.please leave me in your contact list then you can contact me if you have any requirement in sourcing China.we will offer you the likewise Chinese typical price to you. Also the modern classics.I am waitng forward the oppotunity we can work together.sincerely wishing your business goes well. Kind regards Yours respectfully Joe Lau 而这个失败，是我在外贸里第一次空手白狼受到的挫折。我也将过程列出来和个位共勉。但愿大家都能吸取教训。
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以下是引用七色紫罗兰在2005-8-8 18:44:00的发言：
好的，我先站个好位置，明天再来看，呵呵！！！学习学习
邀请函，呵一起分享一下吧，我的一个客户也要来！！也在准备之中！！
呵呵，兰兰有时间也让偶看看你写的东东呀。
[em02]
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还有一封这样的开发信，分享.回复率也比较高。呵呵，尤其是对于那些真想买东西的 Hello, Sorry for my careless.please find the price below (the total price including the air express charge from Shenzhen China to ) chair and ottoman set.
Sample:USD/setCBM:0.68Air express freight:USDTotal:USD
coffee table(HZ-CF012) as my right picture
19mm tempered glass,solid walnut legs.
Sample Pricing:USD/PC G.W.:43.00KGSAir express freight:USDTOTAL:USD
end table(HZ-CF013)
Sample Pricing:USD
G.W.:10.00KGSAir express freight:USDTotal:USD
Sofa(HZ-CF001)
Sample Pricing:USD
G.W.:34.00KGScbm:0.22Air express freight:USDTOTAL:USD
Lounge chair(HZ-CF005)
Sample Pricing:USD
G.W.:32.00KGSCBM:0.55Air express freight:USDTOTAL:USD
sofa LC2 1+1+3 set
New Item no.: HZ-OS0001
Sample Pricing:USD/SET1SEATER+1SEATER+3SEATERScbm:2.1
G.W.:112.00KGSAir freight charge:USDTotal:USD1 seat Sample pricing:USDAir freight charge:USDTotal:
day bed(HZ-CF002)
Upholstered in Italian leather, solid walnut wood frame, 304 stainless steel legs, Foam to UK
fire resistant standard.
197*97*60
Sample Pricing:USD
G.W.:36.00KGSCBM:0.35Air Freight charge:USDTotal:USD
Bench (HZ-CF003)
upholstered in Italian leatherSample Pricing:USDCBM:0.13G.W.:16.00KGSAir freight charge :USDTotal:USD
Dining chairupholstered in italian leather,solid Chinese hard wood legs,UK FR foam.48*65*99Sample Pricing:USDAir freight charge:USDG.W.:17.00KGSTotal:USD If you have freight collect account NO. you can omit the air freight charge quotes.if you want to order just one sample we prefer to despatch by air.but for many we recommend you to receive those items by shipping. Many thanks and best regards Yours Sincerely Joe Lau
评论
以下是引用lovelynancy在2005-8-8 19:04:00的发言：
请问回复没有明确什么产品的时候也要那样详细吗？要象楼主一样写明显吗？
请楼主指教．．．．
客户是相对于我产品这一个系列才发过来的询盘，不是笼统的询盘，。呵呵，我没把产品列出来而已呀。呵呵
客户是相对于我产品这一个系列才发过来的询盘，不是笼统的询盘，。呵呵，我没把产品列出来而已呀。呵呵
评论
老觉得sexdevil的信件 太长（一些语法错误可以忽略不计）
不过你用心良苦花费大量时间的给弟弟妹妹们作向导和榜样
这种精神和态度我很佩服
我有时间也把我与客户往来资料输入上来
其实我认为收发邮件并没有什么特别的技巧 关键是了解客户真正需要什么 提供给客户最关键的信息
另外了解对方底细 判断对方是不是真正的买家 他们属于什么类型 这点也是非常有必要的
还有就是要让客户觉得你很专业 要有做生意的诚意 但是不要让他感觉到 你没有他生意就做不下去（不要急于求成，不要依赖客户给你下单。就算你有这种强烈的心思，也不要让对方看得出来）
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Ps:sexdevil是个很用心 很上进的小伙 模特身材，天使面孔，心地单纯，最关键的是至今还是单身哦，FOB的MM们 可要抓紧机会了，哈！
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只有专业的回复才让人感觉你是个实实在在的供应商，因此回复客户的信是一门大学问。又向魔师学习了！
评论
以下是引用sexdevil在2005-8-8 20:05:00的发言：
呵呵，兰兰有时间也让偶看看你写的东东呀。
[em02]
呵呵，有机会吧！
不过说真的，我的信很简单明了的。我是针对不同国家的客户及要求进行产品挑选再报价！
再问客户的要求或是相对他比较感兴趣的产品，我司也会进行报价！
当然，与此同时，也会向客户了解一些关于他们公司的信息。
评论
哇 你们的邮件内容怎么都这么长啊 我还从来没写过这么长的 [em04]
加拿大电商刚从事这行半年，对电子行业不了解，自己整理了些，算是学习，供大家分享，也请大家补充。我毕竟是个文科生，对这方面知识严重欠缺。 DVD:英文全名是Digital Video Disk, 即数字视频光 加拿大电商昨天我把提单复件发给了客户，今天收到了他回信，如下： Dear Nicholas, please send all shipping documents. We will check B/L copy and we will reply ASAP. Thank you Best Regards .........................................
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