加拿大进出口外贸Internation business communication



加拿大外贸

Unit one    Job requirements and the forms of business letters
When you work for an import-export corporation,you are always required to do a lot of things such as understanding the exact meaning of the incoming letters,translating Chinese version letters into English and replying your customers in English directly.the following three cases tell you what you need to do in your corporation
Case one
Mr.jiang graduated form her university in june.After graduation,she was lucky to be employed by an import-export corporation.one day she was required to translate a fax message into Chinese. Mr.jiang get the main idea of it,but she found it difficult to translate it exactly into Chinese.Now,suppose you were Mr.jiang,what would happen if you were asked to do so?please try to write down in proper Chinese.

Date: 18June
To: Mr.henry Ford
Form: Ms.Vivian Ma
Cc: Mr.Tony Gates
Re: ISSUE OF CHINA CERTIFICATE OF ORIGIN TO SUNNY ARGENTINA
Thank you for your co-operation in our current documentation opration
We are informed by Sunny Argentina that a new government regulation for customs clearance has been implemented. All factories should issue a china certificate of origin for all the products made in china,starting for shipments which will arrive in MONTEVEDEO and BUENOS AIRES on/after 11 Aug.For details,please see as follows:
Document type:Certificate of origin issued by China Authority of Import and Export MUST BE WITH A STAMP IN THE OVERLEAF BY ARGENTINIAN CONSULATE(BEIJING BRANCH)
Effective Date: FCL shipment-starting form vessel ETD HK/China on/after 22 June
Applicationlease apply for the C/O before ETD and should send the C/O to WEM within 20days after ETD
C/O CHARGES:We are now discussing the C/O charges matter and will inform you later.
Remarks:It is very important to state the invoice no.and date on the C/O(please find the attached C/O sample for your reference).
Air shipment: if you have air shipment,please inform us first.
Please find the attached revised shipment information and C/O sample.Should you have any queations,please do not hesitate to contact Vivian at 6732---
Thank you very much for your attention.
Best Regards
Vivian
Encl.

Case two
Mr.cai once worked for a US-founed corporation in shanghai.One day,he was asked to send to an invitation to their business partner in both Chinese and English.The Chinese version invitation was finished first.Now suppose you were Mr.cai,please translate it into English.

               邀请函
朱嘉音处长雅鉴:
为了更好地使贵方了解国外先进的筑养路机械设备和施工技术`促进中国公路的建设和养护,本公司拟邀请朱嘉音女士,马同闻先生,赵起安先生,刘许富先生和高为军先生参观于今年9月20日在美国迈阿密市举行的国际筑养路机械展览,同时还将请你们参观一些著名的筑路机械制造厂。
预计在美逗留20天,住返国际机票和在美期间食宿和交通将由本公司统一安排,费用自理。
请贵方惠予考虑,并及时答复为盼!
顺致
商安!


                                    凯利机械贸易有限公司
                                       总经理江业成
                                         2012年3月15日
最近会贴出答案,我是将课本写出来的

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Case Three
Edward, Mr.Cai’s boss,received a fax message form his Australian friend,Mr.Dawson.Edward asked Mr.cai to sent a reply to Mr.Dawson in English directly after Mr.Cai’s reading the following fax.Now suppose you were Mr.Cai,please reply to Mr.Dawson by fax according to the following fax

Date: 16 May,2012
To: Lihua Imp.& Exp.Co.,Ltd
Fax: 86-21-642486
Fm: Johan Dawson
Fax: (613)9876---
Re :Freight
Dear Edward:
Apologies for not contacting you earlier,but things have been pretty hectic here.
Christina and sed our warmest regards to you,Julia,Mitchell,brian and your extended family.
We have visited most of our friends,Frank(the naughty boy)rang yesterday form Tasmania and was asking-when is Edward coming?
I will be contacting you more frequently soon as I will be installing a PC(taaling to a supplier this morning).It will be good to keep in touch more often
Edward,can you do me a small favor?I hope our shipment has arrived in Melbourne but the shipping company is saying to me that the goods have been cost port to port only-not door to door?The Melbourne Company has contacted the shanghai forwarding agent who confirms this.
The thing is whether it has been paid in full in shanghai.I don’t want to pay the charges twice.(The port charges,handling & transport charges are considerable).
Please respond to me by email or fax numbers above-mentioned.
I appreciate you helping me again,and look forward to hearing form you ASAP.
Both Christina and I are missing you and look forward to seeing you once again very soon.
Best regards,
Johan Dawson

The above-mentioned three cases tell you that you will be required to be able to do three things,to translate incoming English version letters into proper Chinese,translate Chinese version letters into proper English and reply to your foreign customers directly in English after reading English version,faxes or emails.

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CASE ONE
日期:6月18日
收件人:Mr.Henry Ford
发件人:Vivian Ma
抄送:Mr.Tony Gates
事由:签发中国原产地证书给索尼(阿根廷)公司

感谢你方在最近文件往来中给予的合作。
索尼(阿根廷)公司通知我方说在通关方面有一项新的政府规定已被实施。所有工厂对其所有中国制造的产品都要开出中国产地证书,该规定适合于200*年8月11日当天或之后到达蒙得维的亚和布宜诺斯.艾利斯的货物。详情如下:
文件类型:由中国进出口当局开出的原产地证书,反面必须有阿根廷驻北京领事馆的盖章。
生效日:整箱货-预计6月22日当天或之后驶离香港的船货。
申请:请在预计发船日之前申请原产地证,并在预定发船日之后20天内将原产地证书寄送WEM
证书费用:我们正在讨论原产地证书的费用问题,以后会通知你方。
备注:在原产地证书上注明发票编号和日期是至关重要的(请参考随附的原产地证书样本)
空运―――如果你方要空运,请事先通知我方
请注意随附的经修改了装运信息及原产地证书样本。如有问题,请即致电        6732+ 与Vivian联系。
感谢贵方的关注。

礼!
附件


CASE TWO
Date:
To:
Fax:
Form:
Fax:
Re:INVITATION

Dear Ms.Zhu,
1n order to introduce more information about the foreian advanced machinery and electronic equipment and road construction technology,and promote China’s highway construction and its maintenance,we invite Ms.Jiayin Zhu,Mr.Tongwen Ma,Mr.Qi’an Zhao,Mr.Xufu Liu and Mr.Weijun Gao to attend an international exhibition of road construction and maintaining machinery,which will be held in Miami on Sep.20,200+
We also want to show you around some famous construction machinery plants.It is estimated for you to stay in UAS for 20 days.We will make arrangements for your roundtrip flight tickets,board and lodging anf traffic,at your sole expense.
Kindly take it into your consideration!We are looking foreard to your early reply.
Yours sincerely,
Henry
General Manager

Case three
Date: 16May 200
Toohan Dawson
Fax:
Fmihua Imp.& exp.co.,Ltd
Fax:
Re: Freight
Dear Johan,
I am pleased to receive your fax dated may 16.I am also missing you all very much!
As regards the shipment,I regret to tell you that the forwarding agent misunderstood your instructions,so they sipped the goods on the basis of port to port,not door to door.so,please fetch the goods by yourself at your port and pay the relative fees.
I am sorry that their misunderstanding has caused you inconvenience.But I am still always at your disposal for anything as long as I can.
I am also looking forward to seeing you again very soon.
Best regards
Henry

[ 本帖最后由 Namiko-zs 于 2012-3-17 16:59 编辑 ]

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NEW EXHIBITIONS CO.,LTD
P.O. BOX 699**
DUBAI-UNITED ARAB EMIRATES
MOBILE:+971-83-6883**
TEL:+971-5-1816**
FAX:+971-5-1816**
EMAIL:[email protected]
[email protected]
WEB:www.abb.ae
                                                Date: 21 Mar.2012
Sandy Han Stationery Co.,Ltd.
Address:13* Zhongshan Road,Shanghai
Tel:0086-21-6234         Mobile:
Fax:       Zip code:
E-MAIL:

Dear sirs,
INVITATION TO 3RD AFRICA,ASIA&MIDDLE EAST EXPO IN NAIROBI
It is indeed our great pleasure to invite your company to participate in the most important event of the year to be held in Nairobi.As you know,Kenya serves as the gateway to a vast East-African market of voer 400 million consumers.
3rd Africa,Asia&Middle East Expo is divided 6 specialized segments under one roof,such as:
1-        CONSUMEX’06
Computer,IT,Peripherals,Consumer Electronics,Home appliances,Office
Automation,Satellite&Broadcasting,Wireless &Telecommunication,Stationery,
Toys,Gift Items,ect.
2-        FOOD-PAK’06
Food & beverages, Agricultural & Dairy Products, Fast Foods, Hotel
Products,Fresh Frozen &Canned Foods,Kitchen Appliances,Packaging &Labeling Machines,Flexible Packaging,Disposal & Paper Products,etc.
3-        BUILTECH’06
Building & Construction Materials,Tools &hardware,Safety &Security,Sanitary Ware & Bathroom Fittings,Ceramics,marble,Electrical&Lighting products,Cables,Generators,Paints,Plastic&Rubber Products,etc.
4-        AUTO & PARTS’06
Automotives, Auto Spare & Accessories(New&Used), Car Care Product, tyres, Bearings, Aviation&Transportation Equipments,Oils,Lubricants,Greases,Auto Paints,etc.
5-        MEDI+PHARMA’06
Healthcare & Medical Supplies, Pharmaceuticals & Drugs,Dental & Surgical Instruments,Skin care,Hospital Equipment, Soaps,Detergents,Hygienic & Disposable products,etc
6-        INTERTEKSIL’06
Textiles and Garments, Fabrics, Men & Women wears,Garments,Leather&Leather Products,Fashion Accessories,Perfumery,Cosmetics,Bags,Watches,Imitation Jewelry,etc.
PARTICIPATION OPTIONS:
OPTION#01(EXHIBITING):
US$225  per sq.m.SHELL stand with basic furniture(Minimum 9sq.m).
OPTION#02(ADVERTISING IN THE BUSINESS CATELOGUE):
9000 copies will be distributed to all major trade visitors during the exhibition.
QUARTER PAGE 4-COLOR US$  400
HALF PAGE     4-COLOR US$  750
FULL PAGE      4-COLOR US$  1100
The first two Expos were very successful!Enclosed please find the brochure about these expos.If your esteemed corporation is interested in entering the biggest export market in East Africa,please do not hesitate to contact us.We are looking forward to your favorable reply.

Your Sincerely
Project Director
NEW EXHIBITIONS CO.,LTD

Encl.
These different parts are listed as follows:
1.        the letter-head
2.        the date
3.        the inside name and address
4.        the salution
5.        the subject heading
6.        the body of the letter
7.        the complimentary close
8.        the writer’s signature and designation
9.        the enclosure
of which,No.5 and No.9 belong to optional parts of a business letter,which you can choose to use or not.A typical business letter shall consist of all the remaining parts.
The layout of the above-mentioned letter is called blocked letter style.

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NEW EXHIBITIONS CO.,LTD
P.O. BOX 699**
DUBAI-UNITED ARAB EMIRATES
MOBILE:+971-83-6883**
TEL:+971-5-1816**
FAX:+971-5-1816**
EMAIL:[email protected]
[email protected]
WEB:www.abb.ae
                                                Date: 21 Mar.2012
Sandy Han Stationery Co.,Ltd.
Address:13* Zhongshan Road,Shanghai
Tel:0086-21-6234         Mobile:
Fax:       Zip code:
E-MAIL:         

Dear Sir/Madam ,
   We form Exhibition Group are having the pleasure to invite you to visit us as the most important metal working branch trade show in Latin America:
                MECANICA 2012
This fair will be in Sao paulo city,Brazil,between the days 18 and 22,May,2012,at the Anhembi park.
To receive further information and your invitation,please send us an e-mail with your complete addres for the confirmation:[email protected].

     we hope to have your esteemed company during these days at this important event.
                                                                          Best regards
                                                                          Henry Smith


This letter's style is called semi-indented letter style.

[ 本帖最后由 wendy516 于 2012-3-22 20:57 编辑 ]

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FAX

A fax machine enables you to send or receive any documents immediately,including signature,table,chart  or other information. It can work for you 24 hours automatically everyday.In this way,we can keep in touch with our customers closely.
Different companies prefer to use different patterns of fax message.Generally speaking,the following particulars should be mentioned when you fax to your customer:names of the parties concerned,including the names of the sender and receiver,names of their companies,telephone numbers,fax numbers,date,pages.For example:
                               Shanghai Lihua Imp.& Exp.Co.,Ltd.
       Rm.9012 Union building                           Fax
      1202 Zhongshan Road(N),                        Tel:
      shanghai,20026*China                              E-Mailihua88
Date
To:
Fax
From
Fax
Re: Brochure snet for your referenee

Dear Mr.Klein,
  In complicance with your request in your Fax dated Aug 28,we have sent you our latest brochure,by separate airmail,for your reference.
if you are interested in any item of our products,please let us know ASAP,We are looking forward to your specific wnquiry


yours faithfully,
hengtai
Sales representative

评论
different patterns of fax message.Generally speaking,th
加拿大电商昨天我把提单复件发给了客户,今天收到了他回信,如下: Dear Nicholas, please send all shipping documents. We will check B/L copy and we will reply ASAP. Thank you Best Regards ......................................... 加拿大电商刚从事这行半年,对电子行业不了解,自己整理了些,算是学习,供大家分享,也请大家补充。我毕竟是个文科生,对这方面知识严重欠缺。 DVD:英文全名是Digital Video Disk, 即数字视频光
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