加拿大外贸
客户：Dear Mr. XXX,
Thanks for your email dated March 11, 2013.
We have noted your products range and the information about your Company from your website. We will be very happy to cooperate with your Company for our market requirements for Structural Steel Plate, Pressure Vessel/Boiler Steel Plate, Steel Pipes, etc., and will contact you when we have enquiries for such materials. But it is very important to emphasize the fact that we are looking for suppliers who can fully comply with the specifications and conditions of our clients and who can supply quality materials and can fulfill delivery of the materials within the required and confirmed delivery period. We cannot afford any delay or rejection of the materials. As regards Pipes, we can accept only materials from Baosteel, TPCO, Hengyang Valin Steel Tube and Pangyang Chengdu, who are the approved vendors of Oil Companies in Kuwait.
We look forward to the opportunity of cooperating with your Company and awaiting to hear from you further.
Regards
我的回复：
Dear Mr. XXX,
Thank you for your kind reply and concern about our company very much.
I appreciated your sincere intention to cooperate with us. We also hope to build long-term co-operation with your esteemed company.
Meanwhile, I have realized your strict claims on material, delivery time and especially for pipes, only products which were approved by Oil Companies in Kuwait can be accept. We may be unable to offer all your required products for each time. But if we promise to supply for you, we assure that our products and service will be in exact accordance with the terms of the contract. We will try our best to establish a kind cooperation without complaint and delay such as our consistent desire and action.
Look forward to your enquiries which will be highly appreciated.
评论
楼主回得太"客套"了
客户已经明确提到他对产品的要求，如果OK，那就直接回复他能做
达不到，那也没必要浪费时间
不一定所有的客人都喜欢跟中国人打太极
加拿大电商昨天我把提单复件发给了客户，今天收到了他回信，如下： Dear Nicholas, please send all shipping documents. We will check B/L copy and we will reply ASAP. Thank you Best Regards ......................................... 加拿大电商刚从事这行半年，对电子行业不了解，自己整理了些，算是学习，供大家分享，也请大家补充。我毕竟是个文科生，对这方面知识严重欠缺。 DVD:英文全名是Digital Video Disk, 即数字视频光
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