加拿大进出口外贸关于发更正函问题,请大家帮忙看看,谢谢!



加拿大外贸

客户购买我们一套样品,因为货值比较小,所以让客户汇到了我们个人账户,给客户发PI的时候特别说明了,要注意不要写错受益人信息,结果客户还是写错了,我让客户发更正函,客户给我回复了以下邮件:

“Can you confirm if this sample is on order or not??   What you mentioned below does not make sense….
We cannot just recall a wire transfer back into our account…then re-send to another one.   The account we sent money to has to wire back it back to us.Then, we can re-send it to the corrected names below.”

我准备这么回复他,大家帮忙看看是否妥当,谢谢!

“因为你们汇款时写错了受益人信息,(详见我给你发PI时候的特别说明)我们无法收到样品款,只需你们让银行发一份更正函给我们银行更正受益人信息即可,不需要你们重新汇款,非常容易操作。烦请协助办理,谢谢!如你们无法办理,请告知,我们将通知银行将款项退回,你们重新汇款!”

“Because you wrote wrong the beneficiary's name, (see the special instructions when I sent PI) we can't received the sample payment, just need you to send a correction letter to our bank to correct the beneficiary information, do not need you payment again, very easy to operate. Would you please help to deal with this, thank you! If you cannot handle, please let us know, we will inform the bank return the money, you re-send money!"

大家帮忙看看翻译的是否正确,请前辈能指点,谢谢!

[ 本帖最后由 patty-chu 于 2013-3-21 16:19 编辑 ]

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大家帮忙看看啊,急啊

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以下是我写的,不知道有没有表达清楚。

We can't get the sample charges from our bank now because the beneficiary's name is not correct ( please see the special instruction on the PI) So please kindly help to ask your bank to send a letter to our bank to amend the name , and you don't  need to resend the charges now.

And If your bank can't help to send the note,please contact me a.s.a.p, we will return the charges to you and please repay it to us.
Thank you very much.

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感觉翻译的不够正宗,但也说不出哪里不对,呵呵

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1 客户只不过是写错了账户名,直接简单指出就行了
2 为了方便起见,再在邮件里发一遍正确的名称,一为了确认,二为了方便客户,不用再去翻PI了
3 语气不要太急,在不了解客户当地银行操作的情况下,最好不要按照想当然地去给具体步骤
As the benefiary name in your last remittance was wrote wrongly, please kindly revise our beneficiary name as belowing:
Account: XXXX
Swift NO.: XXX
Please make us know once you finished revision. Thanks.

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已经告诉客户用户名写错了,让他们发更正函了

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“因为你们汇款时写错了受益人信息,(详见我给你发PI时候的特别说明)我们无法收到样品款,只需你们让银行发一份更正函给我们银行更正受益人信息即可,不需要你们重新汇款,非常容易操作。烦请协助办理,谢谢!如你们无法办理,请告知,我们将通知银行将款项退回,你们重新汇款!”

We can not received your payment for the samples cause of you have made a mistake for our beneficiary's name which we have remarked on our PI.There are  two methods for you helping us to solve this problem,one is please let your bank to send a correction letter to our bank,another is we will inform our bank to return this payment to you,then you resend this payment to us.We think the first is better for you and us.Please help us ~~thank you very much.
Waiting for your reply.

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:)
加拿大电商刚从事这行半年,对电子行业不了解,自己整理了些,算是学习,供大家分享,也请大家补充。我毕竟是个文科生,对这方面知识严重欠缺。 DVD:英文全名是Digital Video Disk, 即数字视频光 加拿大电商昨天我把提单复件发给了客户,今天收到了他回信,如下: Dear Nicholas, please send all shipping documents. We will check B/L copy and we will reply ASAP. Thank you Best Regards .........................................
 ·加拿大留学移民 双持回国+ 枫叶卡+ 美国combo卡
·加拿大留学移民 双持第一次申请Nexus一些问题
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