加拿大外贸
烦请大侠帮忙翻译:万份感谢!!以下是客人邮件:
I'm very angry, product quality you sent is much lower than the previous time.
the material is not spandex and transduce.
I paid 211 usd 1300 shoddy shims...is a lot of money.
and the patterns are different in some cases.
is not the first time buyer you
I need a solution.
麻烦帮忙:经确定,有几个款式的面料,工厂确定是用了不同的面料。但大部份款式是一样的。因为不同批次生产。。布料都会有一些不同.。我们一样卖给其它客人,他们没有反馈质量问题。
你能告诉我差别大的款式吗?
特别报歉!!但货已经发出去了,您看能不能先卖。。我们保证下次的订单,一定会按之前订单的质量,尽给您更好的折扣
万分感谢!
评论
I am very sorry for this trouble caused you. after confirmation, it is true that some models of the fabric were changed by the factory,however, most of all was the same as your required. In addition, the fabric will be a little different due to the different batch production. we sell the some product to other customers without any bad feedback of product quality.
anyway, would you mind to tell me the models with big different?
sorry again, but the goods already send to you, hope you can try to sell it first. we promise to give you a better discount and quality as the previous time in the next order, thanks.
ps:这样感觉不好,好像在推卸责任,话说解释就是掩饰。
评论
你要是这么回,我要是客户,我是肯定不会再光临了。
评论
人家和你买东西,你却和人家说,我也是这样卖给其他人,但是人家觉得没有问题啊。这,换位想一下,你会怎么样?
这样回复,干脆不要回了!
加拿大电商刚从事这行半年,对电子行业不了解,自己整理了些,算是学习,供大家分享,也请大家补充。我毕竟是个文科生,对这方面知识严重欠缺。 DVD:英文全名是Digital Video Disk, 即数字视频光 加拿大电商昨天我把提单复件发给了客户,今天收到了他回信,如下: Dear Nicholas, please send all shipping documents. We will check B/L copy and we will reply ASAP. Thank you Best Regards .........................................
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