加拿大外贸
"A" told me that The best way to improve English is by sharing it, because you are practicing it each time you share.DAILY SHARING flashed in my mind. We share whatever we think is helpful in English as following:
Mickey: Business is between humans, and long-term business is between friends. Everyday I am sending emails to "my friend", not customers. His feeling and thinking is the key to his next move, but not mine. I have to put myself in his position and feel the energy, the mood, and the words. So i have to THINK before sending each email. Thank you!
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Mickey: Fishing in the sea is wiser than fishing in a swimming pool. We are always looking for customers randomly, then the result is that we miss some customers, and these customers never be reminded or founded. So make a list of ALL your potential customers, classify them in suitable rules and make scores(0-10) according to potential. 10 means most important; 7-9 means important; 4-6 means less important; 0-3 means not important. Contact 7-10 every week by email, calling, social platform(LinkedIn, Whatapp, Wechat, Facebook, etc.); Contact 4-6 every month; Contact 0-3 when you are free; Then you will find that you almost spend all your time on 10, and few time on 7-9. Because 10 is normally our current customers and famous customers. What about our competitors? People are used to do the same work as others, because it keeps us feel safe. Let's THINK, what if we spend 1/2 time on 7-9, 1/4 time on 10, 1/4 time on 4-6. If you wonder about it, then TRY. Thank you!
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what you said is really useful for me,thanks so much,i will share it
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Amendment: People are used to doing the same work as others, because we feel safe. Let's THINK what will happen if we spend 1/2 time on 7-9, 1/4 time on 10, 1/4 time on 4-6. If you wonder about it, then TRY. Thank you!
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Mickey: If the customer doesn't reply me inquirites or PO, i have to think of following three points:
1. Am i contacting the right person? Is he the purchasing manager/new project manager/sourcing manager/buyer? Do i understand well about his procurement procedure?
2. What is his need? Can i meet his need? If i were him, what would i care about at this case? Is my email clear enough to meet his needs?
3. Is there any holiday? Is he busy with some other cases? Is he in good mood or blue days? Thank you!
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Mickey: Use LinkedIn and other social connections. Be active talking with them at LinkedIn, and his email is not a secret. I invited customer "V" in July, and talked with him for some minutes. Yesterday, i sent an email to "V", and he replied and inquried for two products. Maybe he will not buy them, but it's a good chance to show him how Mickey works. After Mickey becomes his friend, we build TRUST, then it's time to cooperate. The emails below FYR:
V = customer first name / UB = my company name.
Dear V,
Thank you for your invitation at LinkedIn.
UB is supplier of ** in China:
1. Company introduction with Statistics and datas.
2. Service which can catch his interest.
Our product list attached for your reference. For more details, please visit us at www.****.com. Thank you!
Awaiting for your kindly reply!
Best Regards,
Mickey
The V replied:
Dear Mickey,
We are interested in the below two products , please let us know the best possible pricing for 50 kg / 100 kg
Also please let us know the source details
product1
product2
Best Regards,
V
Today i will send me the offer and let's see how the story goes. Thank you!
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Amendment: 1. Change Statisitics to statistics; 2. Change The V replied to V replied; 3. Change Today i will send me the offer to Today i will send him the offer. Thank you!
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Mickey: After my offer yesterday, V replied me quickly. Hereby i share the email below:
V replied:
Hi Mickey,
Thanks for the details , will evaluate and revert you shortly.
Best Regards,
V
Let's see the feedback next Monday. Thank you!
[ 本帖最后由 lc199005 于 2017-8-25 10:51 编辑 ]
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Thanks your share.
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Mickey: I have to THINK of the reason why the schedule in the morning can't be fulfilled in the evening. Improving is better than a good excuse. Occasionally i read a piece of sharing this morning on LinkedIn. It's about priorities from a book The Quotable Coach. There are three parts: The key is not to prioritize what’s on your schedule but to schedule your priorities; The essence of self discipline is to do the important thing rather than the urgent thing; My brain has too many tabs open. Thank you!
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thanks for your share
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Mickey: It's one week since last connection. According to my study, there are at least three possibilities: 1. V already bought the materials from other suppliers. The inquiry is only a stepping stone to me; 2. V hasn't placed the order, and he is still choosing the best supplier. Considering he hasn't replied me, he is not satisfied with some points in my offer: quality/the price/payment terms/delivery time. 3. V hasn't placed the order, and my offer is attracting, but considering the order value is not little amount, V needs to undertand me more details, and build trust.
However the situation is, I need to call him today for different topics: 1. Talk more details about the products and market with him, let him know my expertise in the product and field; 2. Ask him about his worries for my quotation, and try to match his requirement; 3. Tell him i can fully understand his consideration, and we can start from little order. I am GRATEFUL for his trust, and my goal is long term cooperation, and support him with best suppliers.
I believe it will be a beautiful story in some time. Thank you!
[ 本帖最后由 lc199005 于 2017-8-31 10:14 编辑 ]
加拿大电商刚从事这行半年，对电子行业不了解，自己整理了些，算是学习，供大家分享，也请大家补充。我毕竟是个文科生，对这方面知识严重欠缺。 DVD:英文全名是Digital Video Disk, 即数字视频光 加拿大电商昨天我把提单复件发给了客户，今天收到了他回信，如下： Dear Nicholas, please send all shipping documents. We will check B/L copy and we will reply ASAP. Thank you Best Regards .........................................
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