加拿大外贸
客户指定DHL作为货代，然后我就开始体会DHL的国际效率……今天刚刚向又一位DHL员工询问买单出口事项，结果她告知她这里不负责买单，请联系DHL深圳办公室。
于是我终于忍不住了。贴出来和大家分享下……最终还是把那么“the hell, the f*ck”给忍住没发给她。
Mail title: Regarding the custom documents
Miss Lily Lai,
Please listen to me, as I would like to make a complain.
You asked me to contact your Shenzhen office for the custom clearance, but I have made tens of calls to them this morning already. Every time it's just like "the callee is busy now" or nobody just picked up the phone.
Actually I have started to contact DHL since last week. Last Friday some Rainy Yang in Shenzhen gave me an airway booking to fill in, and I did it. But yesterday they told me that my customer want to send the goods by LCL, and ask me why I have given air way booking. How do I know what way the customer is shipping the goods? It is DHL who contacted him first and should be in charge of his transportation.
So pls, Miss Lai, tell me one and one only people that I could hand everything to, cause it has been another week and I am not going to keep turning around in your office asking for help. I have my own shipping agent who could do these in 2 or 3 days, it is because of my respect to the customer that I am still talking to DHL.
Thank you and best regards,
Rick Lin
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可怜客户的生产计划已经延迟一周了……
还不知道后面得延迟多少？
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MAYBE YOU SHOULD CALM DOWN...
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伯爵原来叫Rick Lin
关注事态发展~
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哎，这几天忙呀~
一些新客户来了，可是旧客户这批货就因为和它沟通不畅导致客户急我也没法专心服务新客户。你说我能不烦么。
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To make a complaint?
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投诉下他们,这种人要对他们狠些
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听到DHL就烦，想到他们的国际效率就 ，上次我们客户的一个包裹在他们那里弄了一个多月了，现在还在海关那里，每次打电话总是有诸多理由，不是还在审批就是我们提供的什么不行，晕死，都是他们说要什么就给什么，最后还是一句你们提供的什么什么不行，海关不通过，狂 。。。。。今后除非客户要求一定要DHL，要不打死我也不找DHL做货代。。
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~~~ 晕
以后都走EMS了
[ 本帖最后由 devileskimo 于 2009-7-21 15:04 编辑 ]
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我们公司也走DHL，若不遇到扣关这种事，其实还算好。发法国与澳洲的货在通常情况下三天能到。但是遇到扣关就比较麻烦了。
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I just say i very like your English.
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DHL也清关，我进口东西，河南海关，他们给清了三个月。。。去年的事
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:dizzy::dizzy:
加拿大电商昨天我把提单复件发给了客户，今天收到了他回信，如下： Dear Nicholas, please send all shipping documents. We will check B/L copy and we will reply ASAP. Thank you Best Regards ......................................... 加拿大电商刚从事这行半年，对电子行业不了解，自己整理了些，算是学习，供大家分享，也请大家补充。我毕竟是个文科生，对这方面知识严重欠缺。 DVD:英文全名是Digital Video Disk, 即数字视频光
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